Physical Infrastructure and Network Engineering Services Student Assistant

This student position is a member of the Physical Infrastructure and Network Engineering Services team; they are teams within Information Technology Services (ITS)- (https://its.uiowa.edu/enterprise-infrastructure). This student position will assist the team in performing its role to install cable; verify IT rooms for electrical and mechanical equipment labeling; troubleshoot GPS coordinates of physical plant; GIS entry; UPS installs; responding to maintenance issues for UPS; and document enterprise IT systems within the database of ITConnect. This position provides an opportunity to do hands on work, to learn, and to build real-world job skills including planning, collaboration, communication, and customer service. Ability and willingness to grow into this work as a member of the Physical Infrastructure and Network Engineering teams and work outdoors for the summer months. Examples of this work include:

• Install cable, troubleshoot, and document the IT systems within database of ITConnect and Enghouse program.
• GPS coordinates of the pathways and manhole systems.
• Inspect and Inventory Management: IT rooms; electrical, Mechanical and equipment labeling.
• Customer Service: use of email; form templates; communicating in time sensitive situations.
• Special Projects: documentation; auditing; data entry and photos of IT rooms.
• Working outdoors and from building to building on campus and our research park.

• Must be available to work during summer 2026.
• Ability to adapt quickly to changing work priorities and assignments.
• Student with an interest in learning about a multi-faceted organization with varied job duties.
• Ability to perform physical functions required of position: lift and move manhole and handhole lids weighing up to 50 pounds; and required ability to bend, stand, and climb ladders as necessary.
• A valid driver license and occasionally driving a UI vehicle between work locations is required to perform the duties of this position; adherence to UI driving policy https://policy.uiowa.edu/administrative-financial-and-facilities-policies/risk-management-insurance-and-loss-prevention#UniversityDrivingPolicy .
• Criminal background check for finalist.

Desired Skills:

• Customer service experience in a previous role, or a willingness to develop those skills as part of your work with the Physical Infrastructure and Network Engineering team.
• Self-driven to learn about the systems, environment, and software that the Physical Infrastructure and Network Engineering teams use in the course of their work.