Amazon Dedicated Cloud Engineer, Region Reliability Engineering

Are you passionate about creating resilient cloud systems that power mission-critical operations? Do you want to apply leading edge artificial intelligence technologies like Amazon Bedrock to challenging problems? Do you thrive on engineering and maintaining the largest cloud infrastructure for some of the world's most complex environments?

Amazon Web Services is seeking talented AWS Dedicated Cloud Engineers to join our Region Reliability Engineering & Automation (RRE&A) team. Our mission is to ensure the seamless operation of AWS's dedicated cloud regions through proactive reliability engineering, automation, and leading-edge solutions.

We seek individuals who bring a deep technical skill set in Development, Operations, Networking, and Systems Engineering, and who understand the Agile mindset and DevOps philosophies. We welcome engineers willing to think differently, redesigning systems, processes, and tools to deliver operational excellence on a massive scale.

If you're ready to dive deep, solve complex technical issues, and make a visible impact in cloud computing, we're excited to meet you.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work., Innovate and Automate: Develop and implement innovative solutions to reduce repetitive tasks, building systems that minimize manual intervention, reduce cognitive load, and allow for proactive issue resolution. Build with technologies like Amazon Bedrock to reimagine reliability engineering.

• Enhance Regional Reliability: Expand regional coverage for AWS's critical services.
• Deep Dive and Troubleshoot: Conduct deep dives into system and service interdependencies, proactively identifying and resolving region-specific challenges before they impact mission-critical operations.
• Mentorship and Growth: Collaborate with industry-recognized engineers, engaging in continuous learning and contributing to a culture of excellence and reliability.
• Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions.

A day in the life On a typical day, you'll work alongside our service engineers and preemptively resolve potential issues, drive automation efforts, and consult with leading technical experts within AWS. You'll help build and operate high-performing systems that will be critical in reducing operational burden for other AWS Dedicated Cloud teams, enhancing regional reliability through scalability, innovation, and automation. You will help us reimagine and continuously improve reliability engineering.

3+ years of systems administration experience (Linux/Windows).

• Experience working with scripting languages.
• Excellent communication skills and the ability to work well in a team.
• In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.
• Current, active US Government Security Clearance of TS/SCI with Polygraph, 3+ years experience with cloud computing technologies.
• 3+ years of networking experience.
• 3+ years of experience with support procedures and methodologies for production computing environments.
• Experience automating routine tasks.
• Experience troubleshooting.

AWS Region Reliability Engineering & Automation offers the entrepreneurial feel of a start-up within one of the world's most advanced cloud organizations. You'll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS's largest government customers. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.