Manager IT - Data Governance

ESSENTIAL RESPONSIBILITIES 1. Communicate effectively with all levels of the organization by: + Managing customer and expectations; facilitating, planning and meetings; translating customer expectations for staff and peers; representing Highmark with outside entities. + Preparing written procedures, policies, reports and correspondence; collaborating and negotiating with departments corporate wide. + Collaborating with company customers, staff, IT colleagues, and other stakeholders in identifying customer requirements, assessing impacts to other areas, considering available options, comparing costs and benefits, and recommending solutions. + Manage expectations of Data Owners and Stewards across 18 domains; facilitate the Shared Enterprise Data Governance Council to resolve cross-domain definition conflicts 2 Management Consulting + Identify issues and recommend solutions. + Create presentation and present concept to clients, tailoring presentation to audiences of varies levels, subject knowledge and size. + Implement recommendations/solutions and ensure client receives the necessary assistance to carry out solutions. + Liaising with clients to keep them informed of progress and to make relevant decisions. + Advise clients on options, risks, cost vs benefit, impact on other business processes and system priorities. 3. Ensure continuous improvement of processes and delivery of results within assigned unit/area. + Organize, direct and coordinate cross-functional activities including staff not under direct managerial control. + Encourage innovation and focus resources to ensure successful delivery of desired results. + Apply quantitative risk assessment to team's assignments to understand potential threats and the probability they will occur. + Lead team in mitigating risks and applying appropriate contingency plans to ensure minimal impacts to customers. 4. Provide leadership to the organization to respond to business opportunities/challenges, new technologies, legislation and other environmental factors. + Oversee analysis of issues or needs and review recommended solutions. + Assess the impact of strategic business and technical changes on the environment. + Responsible for managing all activities within an assigned business unit/area. + Foresee organizational impacts and understand the procedures associated with introducing new technologies, while seeking ways to collaborate with other teams outside area of responsibility to facilitate transitions. + Organize and coordinate Governance activities including staff not under direct managerial control to unblock high-priority products 5. Optimize the utilization of resources by applying appropriate concepts, technologies and workflows + Ability to accept direction and provide leadership to develop/maintain a high-performance work team. + Respond to feedback and champion process improvement initiatives by empowering their team to deliver quality services/products to internal and external customers. + Implement solutions that are consistent with Highmark's strategic direction. + Keep abreast of current industry standards and trends as it relates to Data Governance and the data product lifecycle. 6. Staff Management accountabilities to include but not limited to: + Developing and providing input to skills assessment and oversee personal development plans as it relates to career development. + Coaching, managing and developing employees by establishing clear goals, expectations, and strategies for employee performance. + Develop and administer performance reviews with measurable goals. + Provide opportunities for staff to maintain current industry knowledge. + Provide opportunities for employees to build collaborative relationships with customers. 7. Departmental Management planning and administrative accountabilities to include, but not limited to: + Departmental budgeting and fiscal responsibilities.

• Manage teams that span geographic areas or functional areas. + Ensure compliance with corporate standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.) by embedding automated audit logging and surveillance into the data lifecycle. + Establish and use metrics as a tool to benchmark and improve operational excellence. + Develop and implement short-term and long-term departmental plans. + Consult and evaluate vendor solutions where appropriate. 8. Other duties as assigned or requested. EDUCATION Required + Bachelor's Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline Substitutions + None Preferred + Master's Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline EXPERIENCE Required + 5 years in a leadership / mentoring role + 5 years of planning, implementing, maintaining and growing capabilities within relevant discipline + 3 years of developing, communicating and presenting concepts to varying audience Preferred + Management experience in: employee development plans, performance evaluations, goals development + Experience in data governance, data product lifecycle, budget administration and process improvement + Knowledge and experience in developing strategic plans + Demonstrated competency in the execution of multiple projects, including managing resources across multiple projects to meet goals LICENSES or CERTIFICATIONS Required + None Preferred + None SKILLS + Knowledge of company's business practices and direction as well as familiarity with the company's products and resources + Knowledge of the assigned business unit/area's direction and practices + This position is required to comply with all Highmark Corporate Policies and IT Procedures, Standards and Strategies Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. _As a