Data Center Technician 2

• Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA).

• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.

• Landing racks, cabling, power up and handoff of servers to internal provisioning teams.

• Handle daily work through internal tooling systems such as JIRA and Confluence.

• Performs moderately complex problem solving with some assistance and guidance

• Documentation of activities and strict alignment to SOP's

• Inventory process: Receive, track, and ship data center equipment as needed.

• Install, label, and fix fiber/copper/telecom cables as well as patch panel systems.

• Understand, interpret, and alignment to local site requirements.

• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).

• Provide on-call emergency support at pre-determined times.

• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.

• Support and receive direction from senior team members.

• Standard assignments are accomplished without assistance by exercising judgement within defined policies and processes to determine the appropriate action

• Works on problems of moderate scope where analysis of situations of data requires a review of a variety of factors

• Developing professional expertise, applies company policies and procedures to resolve a variety of issues, Note: This is a 24/7/365 position on-site in Abilene, Texas, and includes day/night shift, weekend and holiday work with occasional travel based on business requirements. This position will also require consent to the processing of biometric data for identity verification and access control., Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Monitor the fundamental server/network capacity. Determine the characteristics of a problem and either resolve the problem immediately and/or record, escalate, and track the problem through to closure and to the customer's satisfaction.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates., Perform performance trend analysis and manage the server/network capacity. React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system. Responsible for support documentation as well.

• Knowledge of server/storage/network hardware systems and components.

• Excellent time management skills.

• Detail-oriented with excellent organizational skills.

• Be a good team player.

• Strong interest in learning new DC concepts and technology.

• Dependable and trustworthy.

• Able to work alone and as part of a team

• Must be able to lift up to 50 lbs.

• Able to climb a 9 ft ladder.

• Strong verbal and written communication skills.

• Shift schedule that rotates. Includes nights, weekends and holidays.

• IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)

• Good computer skills

• Able to stand and walk for extended periods of time

• Able to work 10-12 hour shifts

• Any experience with mainstream ticketing systems is a plus

• Willing to travel as required

• Client experience is preferred, + 2-year or 4-year degree or relevant work experience

• 2 Years of Data Center Experience; 1 year of development

• Linux administration knowledge/Ability to run Linux commands

• Data center networking knowledge.

• Experience in Data Center Infrastructure projects.

• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.

• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.

• Experience in repairing and working on Oracle servers is nice to have but not required.

Employment for all candidates is contingent upon passing a background check.

US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

 Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Our mission is to help people see data in new ways, discover insights, unlock endless possibilities.