Content Designer, Principal Associate level
Role details
Job location
Tech stack
Job description
Content Design Expertise: Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and accessible digital content experiences; use appropriate tools, platforms, frameworks and design systems to create artifacts that may include content audits, taxonomy and terminology lists, content guidelines and patterns, content governance models and microcopy for websites, user interfaces, emails, push notifications and chatbot responses that support end-to-end user flows
Here are some of the expected competencies for this role
Human-Centered: Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
Business-Focused: Facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
Problem-Solving: Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
Collaboration: Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
Communication: Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions
The ideal candidate will have a strong portfolio demonstrating their process, results, and impact.
Requirements
- At least 3 years of experience in content design, content strategy, or UX writing
- At least 3 years of experience working with and contributing to an established design system, * At least 4 years of experience in content design, content strategy, or UX writing
- At least 4 years of experience working with and contributing to an established design system
- At least 4 years of experience collaborating with product, tech and business partners
- Proficiency in design and prototyping tools such as Figma
- Experience working in heavily regulated, data heavy problem spaces
Benefits & conditions
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $131,300 - $149,800 for Pr. Associate, Design
New York, NY: $143,200 - $163,500 for Pr. Associate, Design
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
