ICT Security and Governance Senior Support Officer

Looking to build your career in cyber security within the Public Sector? This is an excellent opportunity to join a forward-thinking Public Sector team in Antrim as an ICT Security Support Officer, supporting the protection and integrity of critical systems and data., * Support ICT Security & Governance projects, producing guidance, processes, and training materials

• Manage day-to-day information requests and enquiries
• Coordinate and monitor KPIs, metrics, and audit actions to ensure deadlines are met
• Promote a consistent approach to ICT and Information Security across teams
• Provide advice on security risks, mitigation, and control measures
• Assist in developing and updating policies and procedures
• Produce reports to monitor policy implementation and compliance
• Support delivery of ICT security training (e.g. cyber awareness)
• Conduct initial assessments of security incidents and complaints
• Coordinate processes relating to security initiatives and risk management
• Support responses to information requests in line with legislation
• Stay updated on cyber risks, legislation, and best practice
• Monitor compliance and recommend improvements
• Contribute to projects, meetings, and cross-organisational collaboration

• ICT-related degree with 2 years' experience in ICT Security/Governance
• OR HNC/HND (or equivalent) with 3 years' relevant experience (Band 5+)
• OR 5 years' experience in an ICT Security/Governance role (Band 5+)
• Knowledge of ICT best practice (e.g. ITIL, ISO 27001, PRINCE2)
• Understanding of Information Security Risk Management principles
• Strong knowledge of ICT security technologies
• Ability to analyse and present data clearly
• Confident handling complex technical information
• Excellent communication and interpersonal skills
• Strong organisational skills with ability to prioritise and work under pressure
• Team player with a proactive, can-do attitude
• Good knowledge of ICT hardware/software and Microsoft Office (Excel, Word)
• Understanding of audit processes