Applications & Systems Analyst
Role details
Job location
Tech stack
Job description
We're looking for an experienced Applications & Systems Analyst to join our IT function, supporting core enterprise systems across our EMEAA locations. This is a key role working closely with business stakeholders to support, develop, and improve ERP and reporting platforms. You'll contribute across the full lifecycle - from day-to-day system support through to project delivery, system enhancements, integrations, and continuous improvement initiatives. You'll play a trusted advisory role, translating business needs into effective technical solutions, supporting system stability, and ensuring our applications continue to meet the evolving needs of the organisation. If you enjoy problem-solving, working with complex systems, and influencing system design and delivery, this role offers scale, exposure, and long-term career development within a global business. What You Will Be Responsible For: You'll support and enhance enterprise applications, ensuring stability, performance, and alignment with business requirements. ERP & Application Support
- Providing daily support for EMEAA ERP systems, including EFACS8, Sage 300, Sage 200, and Fourth Shift
- Supporting system stability, issue resolution, and business continuity across core applications
- Participating in an out-of-hours support rota to meet business requirements when needed
Systems Development, Projects & Integration
- Supporting proof-of-concept activity, feasibility studies, and the evaluation of third-party software and vendors
- Contributing to end-to-end system and process design, integration requirements, and technical specifications
- Supporting both small and large-scale projects, tracking progress, escalating risks, and resolving issues that impact delivery
- Applying IT governance processes to ensure robust project definition, controls, and delivery standards
Business Analysis & Stakeholder Engagement
- Proactively understanding business processes, drivers, and measures of success across functions
- Translating business requirements into technical and operational solutions
- Providing risk analysis and mitigation options for proposed solutions
- Influencing project scope and solution definition through strong communication and internal consulting skills
Continuous Improvement & Reporting
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Identifying opportunities to improve business processes and system efficiency
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Supporting the development of performance metrics across IT and business teams
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Participating in work prioritisation, estimation, and roadmap planning, At the heart of everything we do is our belief in being a Home for All, empowering people to Make a Difference. We:
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Think Big, Learn Fast
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Work It Together
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Make The Hard Call
Our values guide how we work every day:
- Aligned in how we collaborate
- Agile in the face of change
- Accountable to our commitments
- Action-led, with integrity and transparency
Why Join Us? You'll work on business-critical systems with real influence across EMEAA operations, supported by a collaborative IT team and a global organisation investing in its technology landscape. This role offers variety, responsibility, and long-term development within enterprise applications and systems delivery. Our Hiring Process * Initial discussion with our Resourcing Team
- Interview process (1-2 stages depending on role)
- Successful candidates notified and start dates confirmed
Requirements
You'll be analytical, proactive, and comfortable operating across both technical and business landscapes. You'll bring:
- A two- or four-year degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)
- 5+ years' experience supporting and developing enterprise applications or ERP environments
- Strong technical skills, including SQL, JavaScript, XML, SSRS, and Power BI
- Experience delivering or supporting small to large-scale ERP implementations across regions
- Strong analytical, problem-solving, and project management skills
- Clear and effective written and verbal communication skills
- Experience working with IT service management tools such as ServiceNow and Jira
- A solution-focused mindset, with data analysis forming a key part of your approach
- Confidence managing multiple priorities in a fast-paced environment
What Your Colleagues Say About You
- Technically strong and commercially aware
- Analytical, structured, and solution oriented
- Calm and credible when managing complex issues
- Proactive, dependable, and delivery focused
- Collaborative and effective when working with stakeholders
Core Competencies
- Cultivates Innovation - Curious, analytical, and always looking to improve systems and processes
- Active Learner - Continuously develops technical and business capability
- Collaborates - Builds strong working relationships across IT and the wider business
- Plans and Aligns - Balances operational support with strategic project delivery