Director of Information Technology

DICKSON IT SOLUTIONS LLC
Harwood Heights, United States of America
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Harwood Heights, United States of America

Tech stack

Data analysis
Software System Penetration Testing
Azure
Cloud Computing
Computer Security
Data Governance
Data Migration
Software Debugging
Disaster Recovery
Supervisory Control and Data Acquisition (SCADA)
IT Management
Systems Integration
Software Vulnerability Management
Wide Area Networks
Microsoft Power Automate
Snowflake
Reliability of Systems
Information Technology
Microsoft Dynamics 365 Finance & Operations
Data Management
Data Pipelines

Job description

The Director of Information Technology is a hands-on technology leader responsible for driving the end-to-end IT strategy and operations of a mid-market CPG company with significant manufacturing operations. This is not a purely strategic role - the right candidate rolls up their sleeves every day, owns the architecture, and drives execution. You will oversee enterprise systems (D365 F&O), infrastructure, cybersecurity, analytics, and a lean IT team supporting a single manufacturing site.

You will report directly to the CFO and serve as the primary technology advisor to the senior leadership team., * D365 Finance & Operations (Primary Focus)Serve as the internal subject matter expert for D365 F&O across finance, supply chain, procurement, and manufacturing modules

  • Own the D365 roadmap - upgrades, new module rollouts, ISV integrations, and ongoing optimization

  • Lead D365 integration work in support of tuck-in acquisitions and M&A activity - Day 1 readiness, data migration, and system onboarding

  • Manage ISV relationships, system integrators, and Microsoft partnership

  • Oversee EDI trading partner integrations (SPS Commerce, DMEDI, 3PL's)

  • Infrastructure & ArchitectureDesign and maintain LAN/WAN architecture for the manufacturing plant and supporting facilities

  • Manage cloud infrastructure (Azure primary), hybrid environments, and on-prem manufacturing systems

  • Own network reliability, uptime SLAs, and disaster recovery planning

  • Drive vendor rationalization and infrastructure cost optimization

  • CybersecurityOwn the cybersecurity program end-to-end - policy, tooling, monitoring, and incident response

  • Manage security stack including EDR/XDR, email security, vulnerability management, and user awareness training

  • Lead annual security assessments, penetration testing, and cyber insurance documentation

  • Ensure OT/IT security posture across manufacturing environments

  • Analytics & Business IntelligenceOwn the analytics and BI environment built on Snowflake and Sigma - architecture, data pipelines, and platform health

  • Partner with Finance, Operations, and Commercial teams to deliver actionable dashboards and self-service reporting

  • Drive data governance and master data management practices

  • Team & Vendor ManagementLead a lean IT team (internal + managed services) across helpdesk, infrastructure, and application support

  • Manage IT budget, vendor contracts, and service level agreements

  • This is a hands-on role - you are expected to be in the work daily, not just managing it

Requirements

  • 10+ years of progressive IT leadership experience; 3+ years in a Director-level or equivalent role
  • Deep, hands-on D365 F&O expertise - you have configured it, debugged it, and own it day-to-day
  • Manufacturing and/or CPG/food industry experience strongly preferred
  • Proven LAN/WAN architecture and management skills in a manufacturing environment
  • Working knowledge of cybersecurity frameworks (NIST, CIS) and hands-on familiarity with modern security tooling
  • Hands-on experience with Snowflake and Sigma, not required, but familiarity with BI platforms in general and a willingness to learn
  • Comfortable operating in lean, resource-constrained environments - PE-backed or founder-led company experience is a differentiator
  • Strong vendor negotiation and contract management skills
  • Excellent communicator - can translate technical complexity to business stakeholders with no IT background, * Experience with Power Automate, Power Platform, or similar workflow automation tools
  • M&A integration experience - tuck-in acquisitions, Day 1 readiness, data migration into existing D365 environment
  • Exposure to OT/SCADA environments in food or process manufacturing

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