Sr. Network Engineer

AARP is in search of a resource with expertise in network engineering (as defined below) for 40 hours per week. No travel or in-person work is required; the resource can perform their duties 100% remotely. US-based resource preferred. Resource must be available between 8a and 5p ET (with 1 hour for lunch) or similar (e.g., 7:30a-4:30p, 8:30a-5:30p). Fixed rate, monthly billing (in arrears). Resource to begin as soon as possible through December 31, 2025. Assist with the roll-out of new SD-WAN, access point, and UPS hardware in conjunction with delivery of new Direct Internet Access (DIA) circuits to AARP's remote offices (~68 locations).

• Coordinate with on-site personnel (at AARP's National Headquarters (NHQ)) to locate hardware in stock room and provide guidance on connecting to power and network/console for configuration.
• Remotely configure hardware prior to shipping to service location.
• Coordinate with AARP teams and third-party suppliers as necessary for shipment to the receipt of hardware at service location.
• Lead remote technicians in installing/deploying hardware at service location.
• Lead remote technicians in connecting hardware to nearly delivered internet circuits.
• Perform validation testing of hardware and new circuits once installed/deployed at service location.
• Ensure hardware is added to appropriate management and monitoring platforms (e.g., Fortinet, Cisco Meraki, SolarWinds, etc.)
• Work with remote technicians to identify hardware at service location for disposal and ensure return and/ or Disposal of that hardware.
• Troubleshoot any deployment issues that may arise with routing/SDWAN configuration, UPS Health, wireless access point configuration, etc.

Act as Level/Tier 3 support for network disruptions ("incidents") that occur during business hours

• Troubleshoot incidents that are escalated by Tier 1/Tier 2 staff for remote offices, such as failed equipment, prolonged circuit carrier and/or power outages, etc.
• Troubleshoot any incidents occurring at four data center locations (AARP NHQ, Lakewood, Equinix-LA and Equinix-Ashburn)

Complete routine operational requests such as:

• Minor firewall policy modifications (e.g., update address objects with new IPs)
• Modify switchport configurations
• Maintain/update documentation in systems of record (NetBox, ServiceNow, Infoblox, etc.)
• Gather data/evidence for audits regarding the security of network devices.

• Demonstrated experience in deploying and managing Fortinet Fortigate, Fortinet Secure SD-WAN, FortiManager, required.
• Demonstrated experience deploying Cisco Meraki switches and wireless access points, required.
• Prior experience executing nation-wide deployments (e.g., configuring, shipping, installing) of new hardware, including coordination with third-party suppliers (e.g., on-site resources, telecom providers, etc.), required.
• Familiarity with ServiceNow, PagerDuty, SolarWinds, and Atlassian JIRA, preferred.
• Experience working in an agile way, preferred.
• Relevant network engineering certifications (e.g., CCNA, CCNP, Net+), preferred

Must have experience in roll out of SD-WAN

Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: * Named One of America's Best Employers for New Grads by Forbes (2024 * Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) * One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) * One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) * Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) * One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) * AWS Advanced Tier Services Partner with 100+ certifications Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.