System Administrator (Active Directory, Printers, & Server Administration) :: Harrisburg, PA (Hybrid)

The role requires understanding enterprise IT policies and performing actions to comply with these policies. You will assist users and IT groups, troubleshoot issues, and liaise with vendors. Work is assigned with specific instructions and objectives. Description of Duties:

• Design and implement solutions for Microsoft Active Directory and CUPSS.
• Serve as the agency point of contact for Active Directory and related services.
• Manage user accounts, security groups, and permissions.
• Administer File Share and Print Share servers.
• Troubleshoot and resolve printer and server issues.
• Participate in disaster recovery and continuity planning.
• Collaborate with external vendors to resolve operational problems.
• Contribute to service management and knowledge management processes.
• Adhere to digital accessibility regulations and standards.
• Respond to after-hours technical assistance requests as needed.

Essential Functions:

• Use personal computer/laptop with Microsoft Office and other software.
• Plan, organize, and prioritize tasks effectively.
• Analyze and interpret complex information.
• Troubleshoot discrepancies logically.
• Communicate effectively both orally and in writing.
• Establish and maintain effective working relationships.
• Work independently and as a team member.
• Interpret and apply security concepts.

• 5+ years of Enterprise IT experience
• 3+ years of Active Directory Administration
• 3+ years of File Share/Print Server Management
• 3+ years of Networking Fundamentals
• 3+ years of Endpoint/Remote Support
• 2+ years of CUPSS or other Identity Provisioning
• 2+ years of Scripting (PowerShell, VBScript, etc.)
• 2+ years of Microsoft 365/Exchange Resource Management
• Strong documentation skills
• Process/Policy adherence
• Security mindset
• Professional communication
• Independent troubleshooting