Software Engineer, Insurance Platform

The Insurance team at Airbnb is responsible for providing comprehensive protection for both guests and hosts. They manage the AirCover program, which includes Guest Travel Insurance, Host income protection, Host liability insurance, and Host damage protection. The team ensures that Guest and Host are protected against various scenarios such as guest-caused damage and deep cleaning needs, and they support guests with rebooking, refunds, and safety assistance.

The Difference You Will Make:

• Inclusive and supportive work environment. We promote sustainable engineering practices, well-being / healthy team dynamics, and value differences.
• Career development -- internal mobility, mentoring opportunities, and leadership development opportunities.
• Work on launching and expanding our insurance products across global markets.
• Seize greenfield opportunities on a fast-growing team.
• Deliver on a strategic, multi-year platform roadmap and global rollout.
• Drive business growth through the implementation of cutting-edge technologies, including the innovative use of LLM.
• Collaborate with product, engineering, data science, data engineering, and numerous platform teams within Airbnb.

A Typical Day:

As a Senior Software Engineer on the Insurance team , you will:

• Be the technical lead and owner of significant scope, working through ambiguity, concept validation and implementation of a best-in-class solution.
• Build our platforms--infrastructure, applications and tools using your expertise in distributed systems, large compute clusters and petabyte-scale storage infrastructure.
• Help build out the team, cultivate innovation and growth by driving cross-collaboration and execution of projects across multiple teams.
• Be a player/coach of our high-performance team to ensure code quality, commitment to craft and operational excellence.
• Scale distributed applications in a highly-available environment, make architectural trade-offs applying design patterns and disciplined execution.
• Work with cross-functional teams with design, product, data science, and research partners to drive engineering decisions and influence outcomes.

• 5+ years of software development experience.
• Prior real-word experience and demonstrable knowledge in any of Java, GraphQL, Python, Go, Rust, C/C++/C#.
• Experience architecting and/or developing concurrency, multithreading and synchronization in large-scale distributed systems.
• Experience or desire to work collaboratively in cross-functional teams with design, product, data science, and research partners.
• Experience in analyzing extensive data sets to identify gaps and inconsistencies, offering data insights, and advancing effective product solutions.
• Proficient in designing and deploying high-performance systems with reliable monitoring and logging practices. Possess a working knowledge of relational databases and expertise in query authoring (SQL).
• Ability to effectively communicate with non-technical stakeholders.
• Hands-on technical leadership leading multiple teams and setting technical direction.
• Expertise in architecting and developing solutions to ambiguous problems, and integrations across multiple teams with significant impact.
• Expertise with global infrastructure, networking, massive data storage systems, load balancing, etc.
• Bachelor's degree or equivalent practical experience.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.