Technical Support Specialist (API, ETL, Java, C#), AVP - Charles River Development

State Street
Malvern, United States of America
23 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 168K

Job location

Malvern, United States of America

Tech stack

Java
Multitier Architecture
Microsoft Windows
API
Tomcat
Applications Architecture
Azure
C Sharp (Programming Language)
Unix
Information Systems
ETL
Relational Databases
Linux
Perl
IBM WebSphere MQ
Java Message Service (JMS)
Microsoft Message Queuing
Microsoft SQL Server
Oracle Applications
Perforce
Simple Object Access Protocol (SOAP)
Software Systems
Systems Integration
Talend
Web Services
XML
Extensible Stylesheet Language Transformations (XSLT)
Snowflake
Information Technology
Kafka

Job description

The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, testing technical workflows and resolving issues. The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and to determine the optimal technical solution. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks. Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for Java and C# programming Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously. Develop with a result-driven approach while maintaining tight schedules. Participate in functional and technical requirements gathering and review Create, test, and correct inbound and outbound interfaces Collaborate with team members including business analysts, project managers, and customer staff Serve as a technical expert in implementation or supporting projects

Requirements

Java and C# programming Windows and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier application architecture SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server Perl Self-motivated and Self-driven BS/MS in Computer Science or equivalent field. Ability to work in a dynamic, fast-paced, team environment. Experience in methodology-based solution delivery and managing customers' expectations. Problem solving skills and ability to recognize long term solutions across multiple projects. Must be detail-oriented and have the ability to multi-task. Self-starter, able to work both independently and as part of a team. Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills. The ability to travel as the assignment requires (30-50%) Strong preference Financial services industry experience Previous consulting background Previous OMS implementation experience System integration using ETL tools Experience with Azure and Snowflake Education & Preferred Qualifications: A BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science. A minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (Financial market information systems background preferred) The ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 25-35% is typical and but may exceed that in any given year.

Benefits & conditions

Salary Range: $100,000 - $167,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit . About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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