Senior Solutions Engineer

• Opportunity to shape documentation, training, and certification for a growing product portfolio.
• Work closely with cross-functional teams on cutting-edge solutions.
• Be part of a collaborative and innovative engineering culture., * Lead end-to-end creation of materials for deployment and delivery of IBM Verify product solutions in both on-premise and SaaS environments.
• Serve as a subject matter expert across the IBM Verify product portfolio, including current offerings and upcoming releases.
• Develop high-quality technical documentation, including deployment guides, architecture diagrams, and best practices used for product enablement.
• Design and deliver training materials for internal teams, partners, and customers.
• Maintain certification programs to support product adoption and technical enablement.
• Collaborate with product, engineering, and customer success teams to ensure alignment on product capabilities and delivery standards.
• Identify opportunities to improve deployment processes, tooling, and documentation quality.
• Manage materials for private previews, ensuring high customer engagement, effective feedback collection, and clear process ownership.

We are seeking an experienced Senior Solutions Engineer with a strong background in deployment and delivery of IBM Verify products across both on-premise and SaaS environments. This role is based in Austin, Texas and requires regular in-office presence. The ideal candidate brings deep technical expertise, a passion for knowledge sharing, and the ability to translate complex product capabilities into clear, scalable training material and documentation., * 5+ years of hands-on experience deploying and delivering enterprise software solutions.

• Proven experience working with both on-premise infrastructure and SaaS platforms.
• Strong understanding of the IBM Verify product suite (or similar identity/security platforms).
• Experience creating technical documentation and training content for diverse audiences.
• Excellent communication skills with the ability to explain complex technical concepts clearly.
• Ability to work effectively in a collaborative, in-office environment in Austin, Texas.

Preferred technical and professional experience

• Experience designing or managing certification programs.
• Familiarity with identity and access management (IAM), authentication protocols, or security frameworks.
• Background in customer-facing roles such as solutions engineering, professional services, or technical consulting.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world.