Associate Director Staff Engineer Software

What makes a Associate Director Staff Engineer Software successful at OneMain? Check out the top traits we're looking for and see if you qualify.

• Adaptable
• Analytical
• Curious
• Entrepreneurial
• Inventive
• Problem Solver

Culture

• We foster an entrepreneurial spirit that's powered by a national brand - our teams are empowered to make a difference
• We encourage teams to take ownership of initiatives in this fast-paced, innovative culture so they can drive solutions that stay ahead of customer needs
• We prioritize teamwork and building in-person connections with each other, understanding that fostering a collaborative environment is the best way to support each other.
• We promote avenues to allow team members to expand their professional capabilities and continuously develop skills, facilitating upward mobility and career progression

I like working at OneMain because of the opportunity it provides. You get to work with a lot of talented people, a lot of motivation to better the lives of our customers and a lot of fun technology that you get to interact with on a daily basis. I feel like I have many different options that I can take on yearly., 1. Architecture Design & Domain-Aligned Solutions

• Define and evolve scalable, resilient architectures for communication platforms supporting customer engagement (voice, messaging, digital channels)
• Design solutions aligned to industry-specific requirements:

• Financial Services: security, compliance, auditability
• Communications: real-time processing, high availability
• MarTech: personalization, event-driven engagement

• Ensure alignment with enterprise target-state architecture and platform strategy

2. Hands-on Engineering ( 50%)

• Design and implement backend services, APIs, and integration layers
• Build and deploy applications using containerized environments and Kubernetes orchestration
• Develop production-grade code, prototypes, and reference implementations

3. API, Data & Integration Architecture

• Architect API-first ecosystems, including GraphQL and RESTful services
• Design event-driven and streaming architectures to support real-time communication and marketing workflows
• Integrate with enterprise platforms such as:

• CRM systems (e.g., Salesforce)
• Contact center / CPaaS platforms
• Marketing automation and customer data platforms

4. Cross-functional Leadership & Influence

• Collaborate with engineering, product, and enterprise architecture teams to ensure solution alignment and execution
• Act as a thought partner, introducing innovative approaches and improving system design quality
• Influence decisions across teams without formal authority

5. Standards, Governance & Continuous Improvement

• Establish and enforce architecture standards, reusable patterns, and engineering guardrails
• Drive simplification, scalability, and reduction of technical debt
• Evaluate emerging technologies and recommend pragmatic adoption aligned to business value

Technical Skills

• Strong expertise in backend architecture and distributed systems design
• Hands-on experience with:

• Kubernetes and containerization (Docker, orchestration patterns)
• GraphQL and modern API architectures (REST, event-driven systems)
• Microservices and cloud-native platforms

• Observability: Distributed tracing (X-Ray/OpenTelemetry), structured logging, metrics/alerting pipelines.
• Messaging & Orchestration: SQS/EventBridge or equivalents (Pub/Sub, Service Bus); DLQs; workflow engines.
• CI/CD: Automated pipelines with tools including Github Actions, Jenkins or equivalent experience
• Experience building or supporting real-time or high-throughput systems
• Proficiency in backend technologies (e.g., Java, Kotlin, Node.js, Go, or similar)

Domain Experience (Preferred)

Candidates should have experience in one or more of the following:

• Financial Services

• Secure, compliant systems (PII, PCI, regulatory constraints)
• Transactional platforms (payments, lending, servicing)

• Communications / MarTech / Contact Center

• Low-latency, high-availability distributed systems
• Personalization engines, campaign orchestration
• Voice, messaging, IVR, or omnichannel engagement platforms

Architecture & Engineering Capabilities

• Ability to operate across strategic architecture and hands-on implementation
• Strong grounding in:

• scalability, resiliency, and performance engineering
• API lifecycle and governance
• system integration and orchestration patterns

• Experience aligning solutions to enterprise target-state architecture

Personal Attributes

• Self-starter: Proactively drives outcomes with minimal oversight
• Thought provocateur: Challenges existing paradigms and elevates architectural thinking
• Collaborative: Builds alignment across engineering, product, and architecture teams
• Pragmatic: Balances long-term vision with near-term delivery needs
• Influential communicator: Clearly conveys complex technical concepts to varied stakeholders

• We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care.
• We offer extensive, comprehensive coverage to support team members' needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app.
• We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals.