WFM SYSTEM ANALYST

The System Analyst/Infor Workforce Management (WFM) Solution Coordinator will specialize in implementing, configuring, and supporting Infor Workforce Management (formerly Workbrain) software, focusing on Time & Attendance. The System Analyst/SME will translate business requirements into functional solutions, configure rules, and optimize workflows., * Implementation & Configuration: Configure WFM pay rules, pay codes, calculation groups, accrual policies, and validation rules to meet Aultman needs.

• Project Delivery: Lead or support full-lifecycle implementations, upgrades, new releases, and migrations for Infor CloudSuite WFM.
• Analysis & Design: Gather functional requirements, analyze current processes and time-tracking workflows.
• Reporting & Analytics: Develop, maintain, and troubleshoot complex reporting, including "burst reports" using Infor tooling. Cognos experience would be an asset.
• Support & Troubleshooting: Provide L2/L3 support for incidents, managing integrations (e.g., HRMS, Payroll) and troubleshooting system errors.
• Data Integrity & Compliance: Ensure data accuracy, compliance with labor regulations, and system performance monitoring.
• Cross-Department Collaboration: Work closely with the Health System's IT department to support automation initiatives and continuously improve payroll-related processes. Partner with the Health System's HR department to ensure all WFM system configurations align with the employee handbook and HR policies.

Working Conditions

• The System Analyst is a Hybrid/Remote Position.
• Day shift schedule Monday-Friday.

• The System Analyst position requires a Bachelor's degree in information systems, Computer Science, or a related field, or an equivalent combination of educational and work experience.
• 2-5+ years of hands-on experience with timekeeping/workforce management tools (Kronos, Workforce Software, etc.)

Skills

• Technical Knowledge: Proficiency in SQL for data investigation and familiarity with Infor ION/IPA (Intelligent Open Network/Process Automation).
• Functional Expertise: Strong understanding of Time & Attendance including Accruals and Balance Management. Knowledge of FLSA and FMLA policy.
• Analytical Skills: Ability to analyze complex data sets and troubleshoot root causes.
• Communication: Excellent verbal and written skills for collaborating with stakeholders and preparing functional documentation. Ability to assume a training role.

The Aultman Health System Payroll Department is responsible for paying more than 7,500 employees, including staff at three hospitals and several other locations. The team ensures that all employees receive accurate pay and that payroll is processed efficiently.