Sr. Program Manager, Data & AI Transformation, WW...

We are seeking an experienced Sr. Program Manager to drive strategic program management, data governance, and transformation initiatives across our Growth & Development organization. This role will serve as a critical coordination hub for cross-functional projects spanning long-range planning, real estate, design, construction, procurement, and facilities management functions, while establishing robust data governance frameworks and leading high-impact transformation initiatives leveraging AI and process improvement methodologies. They will own and deliver a roadmap of data quality and governance initiatives to drive high quality 'single source of truth', establishing metrics and cross-functional project plans to provide the foundation for AI-augmented transformation. They will sit at the intersection of our product & data teams and the PMO and functional teams they support to drive quality in all aspects of our reporting and product suite. They will manage intake and prioritization for a multi-product suite of both proprietary and 3P solutions, delivering strategic and operational impact.

Key job responsibilities

Program Management & Coordination

• Manage end-to-end intake, prioritization, and tracking for projects across Product/Tech, Strategic Planning, Site Research, and Science teams

• Coordinate deliverables and dependencies across technical and business partner teams within the broader Growth & Development organization

• Establish and maintain program management mechanisms including status reporting, risk management, and stakeholder communication frameworks

• Drive alignment on timelines, resources, and success metrics across multiple concurrent initiatives

Data Governance & Quality

• Lead data governance strategy and implementation for both third-party and proprietary systems

• Build and maintain mechanisms to ensure high-quality, complete, and accurate data across all organizational data assets

• Establish data quality standards, monitoring processes, and remediation workflows

• Partner with technical teams to implement data validation, cleansing, and enrichment processes

Transformation & Special Projects

• Drive completion of high-impact special projects at the intersection of enterprise process improvement, transformation, and AI-augmented continuous improvement

• Identify opportunities for operational excellence and efficiency gains across the organization, breaking complex problems down into clear milestones to drive execution.

• Lead change management efforts for process transformations and new technology implementations in partnership with Program Management and Functional stakeholder teams.

• Champion adoption of AI and automation solutions to enhance team productivity and decision-making

5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Knowledge of general AI tools

• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually