System Integration Engineer

• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Design, build, and support Epic Bridges interfaces connecting Epic to third-party systems (labs, radiology, pharmacy, HIEs, devices, revenue cycle partners, public health).
• Develop and maintain InterSystems Health Connect productions (business services, business processes, business operations) to route, orchestrate, and transform data.
• Build and troubleshoot common HL7 v2 interface patterns (as applicable): ADT, ORM, ORU, SIU, DFT-including triggers, acknowledgements (ACK), error handling, retries, and reprocessing.
• Create and maintain data mappings/transformations (e.g., HealthConnect DTL), and implement code-based logic when configuration alone is insufficient.
• Configure integration connectivity and protocols (as applicable): MLLP/TCP, file/SFTP, web services/APIs; manage certificates/secure transport where required.
• Perform end-to-end testing (unit/integrated/regression/cutover), validate message content and downstream behavior, and support go-lives.
• Monitor interface health: queues, message traceability, alerts, dashboards; create and maintain runbooks/SOPs and operational documentation.
• Lead/participate in incident triage and root-cause analysis (RCA) across upstream/downstream systems; implement fixes and preventive controls.
• Follow change control and release management practices: environment promotions, documentation, peer review, and coordinated cutovers.
• Collaborate with Epic application teams, integration platform teams, infrastructure/network/security, and vendors to deliver stable integration outcomes.
• Ensure alignment with privacy/security/compliance expectations (HIPAA-aware handling, least privilege access, auditability).

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

• Epic Bridges certification (current/active, per organization requirements).
• Strong hands-on experience with InterSystems HealthConnect development and production support.
• Strong knowledge of HL7 v2.x structure and operations (segments/fields, ACK workflows, message troubleshooting).
• Experience in delivering and supporting interfaces in production (including on-call or time-sensitive support).
• Ability to produce clear integration documentation (interface specs, mapping documents, support runbooks).
• Hands-on experience with Git for version control, deployment orchestration, and code collaboration (e.g., GitHub, GitLab, Bitbucket)
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• On-call/support rotation (as needed)
• Off-hours cutovers during releases/go-lives, * Experience with FHIR and API-based integration patterns (REST, OAuth2) in healthcare settings.
• Experience with an additional interface engine or tooling (e.g., Cloverleaf, Rhapsody, Mirth/NextGen Connect, InterSystems IRIS for Health interoperability features).
• Knowledge of X12 (claims/EDI) for revenue cycle integrations and/or other healthcare standards (e.g., C-CDA, DICOM) depending on domain.
• Prior Epic implementation/upgrade/go-live experience and strong stakeholder management in complex clinical environments.