UI/UX Designer (Remote)

GovCIO is seeking a UI/UX Designer (Web Developer II) to support the Veterans Readiness & Employment (VRE) Program Support and Enterprise Services (PSES) product line. This remote-only role contributes to the full UX lifecycle, including research, wireframing, prototyping, usability testing, design system usage, and close collaboration with engineering teams. The ideal candidate excels at transforming complex requirements into intuitive workflows and ensuring all design work meets Section 508 accessibility standards. This position is fully remote within the United States., UI/UX Design & Prototyping

• Design wireframes, mockups, and high-fidelity prototypes using Figma.
• Build components aligned with the VA.gov design system and Storybook libraries.
• Support frontend development teams implementing React-based UI features.
• Translate requirements and user needs into intuitive, scalable interface patterns.

User Research & Usability Testing

• Conduct Veteran-centered user research sessions and usability tests.
• Identify workflow friction and opportunities for improvement using behavioral insights.
• Document research findings to guide design decisions and backlog prioritization.
• Validate concepts through iterative testing cycles with diverse user groups.

Design Systems, Accessibility & Documentation

• Ensure all UI designs are compliant with WCAG/508 accessibility standards.
• Maintain and contribute to design system documentation and governance.
• Produce clear UX artifacts including annotated wireframes, workflow diagrams, and specifications.
• Ensure consistency, clarity, and version control across design deliverables.

AI-Enabled Design Support

• Use AI-enabled tools to support workflow analysis, research synthesis, and pattern detection when appropriate.
• Validate AI-generated recommendations through user testing, accessibility review, and SME feedback.
• Promote responsible use of AI to enhance project velocity without compromising clarity, accessibility, or trust.

Cross-Functional Collaboration & Agile Delivery

• Collaborate with product owners, developers, researchers, and SMEs to align design intent.
• Participate in Agile ceremonies, planning sessions, and design reviews.
• Clearly articulate design rationale, user needs, and constraints to technical and non-technical stakeholders.
• Support user story development, estimates, and refinement discussions.

• Bachelor's degree with 2-5 years of relevant UI/UX experience,or commensurate experience.
• Proficiency in Figma, prototyping, and design system-driven workflows.
• Experience conducting user research and usability testing.
• Strong understanding of UX design lifecycle, IA, interaction design, and content structure.
• Knowledge of Section 508 / WCAG accessibility compliance.
• Experience working in Agile environments with cross-functional teams.
• Familiarity with Jira, Confluence, GitHub, or similar tools.
• Must be a U.S. citizen or authorized to work in the U.S.

Preferred Skills and Experience

• Experience working with the VA or other federal agencies.
• Familiarity with the VA.gov design system, ecosystem, and content patterns.
• Experience designing complex transactional workflows (benefits, eligibility, forms).
• Experience improving workflows within policy-driven or compliance-heavy systems.
• Familiarity with AI-enabled research or design tools.

Clearance Required: Ability to obtain and maintain Public Trust clearance., * A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?