IT System Operations Engineer

We are looking for an experienced and proactive IT System Operations Engineer (m/f/d) to join our IT Infrastructure team at home24. Our mission is to provide a stable, secure, and high-performing technical foundation that enables all Homies to work efficiently. In this role, you act as a technical lighthouse, combining hands-on system administration with the coordination and mentoring of our junior administrators to shape the future of our IT landscape., * You lead the technical direction and coordination of the IT infrastructure team, ensuring alignment with organizational goals

• You guide, support, and coach junior administrators to help them reach their full potential and technical proficiency
• You facilitate knowledge transfer within the team and actively promote a culture of continuous professional development
• You plan, operate, and further develop our IT infrastructure to ensure it remains modern, scalable, and efficient
• You administer and optimize the network environment, including LAN, WAN, VPN, VLAN, and firewall configurations
• You manage and enhance the server landscape across both Windows and Linux environment
• You ensure a stable and secure IT operation by maintaining high uptime and system integrity
• You design and implement robust IT security measures to protect the organization from emerging threats
• You oversee monitoring, performance optimization, and incident management to minimize downtime
• You manage relationships with external service providers to ensure high-quality delivery and cost-effectiveness
• You contribute to IT projects and take on technical project leadership to drive innovation
• You document and continuously improve IT processes to streamline workflows and maintain high standards of operation

You are a solution-oriented expert who thrives in a collaborative environment:

• A degree in Computer Science, Information Technology, or a related field/equivalent professional training
• Several years of proven experience in IT system administration with a track record of handling complex environments
• Technical Core: Expertise in Networking (LAN,WAN,Routing)
• Deep understanding of IT Security (Network- & Endpoint Security, Monitoring & Incident Response)
• Proficiency in Virtualization (e.g., Azure Stack HCI or Hyper-V)
• Strong expertise in cloud services, with a focus on AWS
• Experience in functional leadership, mentoring, and technical project management
• A structured, independent work style combined with strong communication skills and a team-first mindset.

Your path

• Hybrid working model: you have the flexibility to work from home on Wednesdays and Fridays in our standard working mode. We are in the office together Mondays, Tuesdays and Thursdays
• The possibility to work up to two months per year within Germany or from an EU country
• Up to 30 days paid vacation each year to unwind and recharge
• City mobility with a subsidized public transportation ticket and our eco-friendly bike leasing program #ridinghome

Your second home

• International campus in the heart of Berlin featuring drive-in bicycle garage, outdoor space and lounge areas, fitness facilities, parent and multi-faith rooms close to the Berlin S-Bahn train station Landsberger Allee
• Company benefits including a pension scheme, 30 % off the home24 assortment, and employee discounts at partner organizations
• You want to learn more about our home24 company culture and what it is like to be a homie? Follow @teamhome24 on Instagram