#CORE IT Operations Manager Virtual Workstations for Simulation

Airbus Helicopters is looking for an IT Operations Manager for Virtual Workstations for Simulation (f/m) to join our Digital team EIIDEC - Scientific Computing based in Marignane, France.

You will be part of a team in the E2E development domain, which delivers digital solutions for the entire end-to-end development process of our helicopters. As part of the PSL Scientific Computing, you will contribute to providing over 400 simulation engineers with a High Performance Computing (HPC) infrastructure, pre- and post-processing means, predictive applications, data management and other solutions in the simulation toolchain.

The IT Operations Manager for virtual simulation workstations is the technical specialist for the VDI platform called P3NG. This role works in conjunction with the Product Manager and is responsible for the optimization, reliability, efficiency and availability of the platform in an industrialized manner in accordance with best practices, rules and policies.

Your challenges:

• Ensure and monitor the availability, robustness and performance of the ~140 Windows & Linux virtual workstations of P3NG and maintain the infrastructure in operational condition in line with OLA/SLAs
• Perform the support processes that include incident, problem, change, configuration, and event management.
• Analyse error reports, diagnose issues and take corrective action in order to ensure continuity of operations, involving other technical teams and vendors as needed.
• Coordinate the process of updating the different components of the platform including the Windows and Linux masters as well as the deployed simulation applications
• Identify and implement technologies and processes that improve the reliability, efficiency and availability of the platform.
• Involve and communicate to all relevant stakeholders including end users, other teams in Digital, management as well as other Airbus divisions.

• Minimum 3 years of experience in information technology or related fields with the deployment, operation and maintenance of complex technical environments
• Technical expertise : Virtualization (VDIs / Citrix), hardware infrastructure (servers, network switches etc), Windows administration, Linux administration (RHEL 7/8/9), ActiveDirectory, NIS domains, application deployment, network storage, network flows & firewall rules, ServiceNow
• Familiarity with technologies such as HPC and simulation tools (e.g. CFD/FEM) is a plus
• Knowledge around ITIL processes (incident, problem, change, service level management, etc)
• Good communication and stakeholder management skills, including user support and supplier coordination
• Fluent in English, with a collaborative spirit and strong customer orientation, This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Major economic hub with Marseille-Provence Airport, Marignane is a dynamic city in the southeast of France. It is located near the cities of Aix-en-Provence and Marseille, which host a rich cultural and tourist offer. Close to the beaches of the Côte Bleue, it offers many options for water sports activities., Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.