Service Receptionist
Nick Whale Motorhomes Limited
Stratford-upon-Avon, United Kingdom
29 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 27KJob location
Stratford-upon-Avon, United Kingdom
Tech stack
Document Management Systems
Office Suite
Information Technology
Job description
As the first point of contact for our service department, you will play a key role in ensuring a smooth and positive experience for our customers. This is a varied position combining front-of-house responsibilities with administrative support for both the sales and workshop teams., * Welcoming customers and handling enquiries in person, over the phone, and via email
- Booking service appointments and managing the workshop diary
- Liaising with technicians and the workshop team regarding job progress
- Preparing invoices and related documentation
- Processing payments and maintaining accurate records
- Supporting the sales team with administrative tasks
- Maintaining a tidy and professional reception area
- General office duties including filing, data entry, and document management
Requirements
- Previous experience in a receptionist or customer service role (motor trade experience desirable but not essential)
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- Confident using computer systems and office software
- A proactive and team-oriented approach
- Professional appearance and manner
Benefits & conditions
- Competitive salary (dependent on experience)
- Full-time, stable position
- Friendly and supportive working environment
- Opportunities for training and development, * Company pension
- Employee discount
- Free parking
- On-site parking
About the company
We are a well-established and growing motorhome dealership, committed to delivering outstanding customer service and high-quality vehicles. Due to opening a new dealership near Stratford Upon Avon, we are looking for a professional and organised Service Receptionist to join our team.