Service Receptionist

Nick Whale Motorhomes Limited
Stratford-upon-Avon, United Kingdom
29 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 27K

Job location

Stratford-upon-Avon, United Kingdom

Tech stack

Document Management Systems
Office Suite
Information Technology

Job description

As the first point of contact for our service department, you will play a key role in ensuring a smooth and positive experience for our customers. This is a varied position combining front-of-house responsibilities with administrative support for both the sales and workshop teams., * Welcoming customers and handling enquiries in person, over the phone, and via email

  • Booking service appointments and managing the workshop diary
  • Liaising with technicians and the workshop team regarding job progress
  • Preparing invoices and related documentation
  • Processing payments and maintaining accurate records
  • Supporting the sales team with administrative tasks
  • Maintaining a tidy and professional reception area
  • General office duties including filing, data entry, and document management

Requirements

  • Previous experience in a receptionist or customer service role (motor trade experience desirable but not essential)
  • Strong organisational and multitasking skills
  • Excellent communication and interpersonal abilities
  • Confident using computer systems and office software
  • A proactive and team-oriented approach
  • Professional appearance and manner

Benefits & conditions

  • Competitive salary (dependent on experience)
  • Full-time, stable position
  • Friendly and supportive working environment
  • Opportunities for training and development, * Company pension
  • Employee discount
  • Free parking
  • On-site parking

About the company

We are a well-established and growing motorhome dealership, committed to delivering outstanding customer service and high-quality vehicles. Due to opening a new dealership near Stratford Upon Avon, we are looking for a professional and organised Service Receptionist to join our team.

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