Lead Solution Engineer - Public Sector

Salesforce.com, inc.
Charing Cross, United Kingdom
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Charing Cross, United Kingdom

Tech stack

Cloud Computing
Cloud Services
Salesforce

Job description

We are looking for an exceptional Solution Engineer to join the Global Public Sector (GPS) Solution Engineering team, focused on the UKI Government segment. Based in the UK, you will serve as a trusted technical advisor to our customers - understanding their goals and challenges through focused discovery, and mapping them back to the Salesforce solution portfolio to position Salesforce as a strategic partner. You will collaborate with cross-functional teams, contribute to go-to-market strategy, and help drive opportunities to close alongside aligned sales teams., * Partner with Account Executives and cross-functional specialists to design innovative, story-driven solutions tailored to the challenges faced by Central Government and Public Sector organisations, built on the Salesforce platform.

  • Lead technical discovery and present customised demonstrations aligned with business value and solution differentiation to a range of stakeholders, from line staff through to C-level executives.
  • Contribute to RFP/RFI submissions by coordinating response themes, ownership, and co-creation of executive summaries alongside the broader account team.Maintain current knowledge of the Salesforce platform through ongoing training and certifications, and participate in internal enablement, SME programmes, and cross-team collaboration.

Requirements

  • Experience in pre-sales, implementation, or post-sales support within enterprise technology, with strong verbal, written, and presentation communication skills.
  • Demonstrated ability to manage multiple concurrent projects and priorities in a fast-paced, team-selling environment.
  • Prior experience working with or within Central Government, Government Agencies, or Public Sector organisations.Knowledge of or background in healthcare or government technology use cases.

Preferred Qualifications:

  • Hands-on experience with Salesforce products including Sales Cloud, Service Cloud, Health Cloud, Platform, Experience Cloud, or industry clouds such as Vlocity/OmniStudio.
  • Salesforce certifications (such as Administrator, Advanced Administrator, Sales Cloud Consultant, or Service Cloud Consultant) or demonstrable Salesforce administrator/technical experience beyond end-user level.
  • Previous experience in a pre-sales role such as Solution Engineer, Sales Engineer, Solutions Architect, or Solutions Consultant.
  • Consulting or professional services experience implementing or configuring Salesforce solutions.

About the company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

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