Implant Support Manager - North

Opportunity to progress to Business Development Manager over a 3-year period

Pay increase each year over 3-year plan to achieve Business Development Manager level on achievement of given objectives, Travelling out in the field at least 4 days a week looking after existing accounts and finding new opportunities

May need to stay away from home at least twice a month

Daily completion of CRM

Timely completion of reports and expenses

Responsibilities and accountability:

1. Communicate to bredent's current and potential customers the merits of bredent medical SKY implant system solutions with a view to achieving sales and growing market share

2. Strategically exploring your territory and search for potential new SKY implant customers

3. Competently present bredent's SKY implant system solutions in Dental clinic / Dental Laboratory environment utilising skills generated through previous employment, bredent consultative sales training and on-going training

4. Support customers and colleagues in providing them with product information, advice on 'best practice' procedures, troubleshooting and enabling them to find solutions to their problems

5. Inform customers and colleagues about new Medical/Technical product developments and technique updates

6. Actively promote bredent Medical/Technical training courses, events and support plus cooperate with your Head Office colleagues to ensure coordinated execution

7. Dental Team Nursing support and training

8. Actively participate and contribute to the organisation of key Dental exhibitions in the UK

9. Collect and collate information on our UK market competitors, general developments and current implantology and restorative trends

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and our overall business objectives.

Objectives:

1. Achieve agreed objectives

2. Check and continually review all consignment stock in your area on a quarterly basis according to the Stock Control Process

3. Daily update of NetSuite CRM system with call history, opportunities and market information.

4. Clear journey and travel planning in conjunction with our field sales and lone working protocols. All appointment schedules to be updated in NetSuite calendar on a regular basis.

Behavioral Competencies:

Customer (colleague) focus

• Provide a friendly and helpful service

• Provide advice to customers (colleagues) to assist them with their enquiries

• Use of 'positive language' when dealing with customers (colleagues)

Planning and organizing:

• Plan and organise own work so that tasks are completed on time

• Work systematically

• Prioritise work effectively

• Your daily work schedule should be orderly, accurate and up to date

• Keep to agreed working hours

Participate in team activities:

• Responds positively to instructions and procedures

• Share information and ideas

• Give opinions

• Provide assistance, advice and support to colleagues as required

• Is a team player

Product knowledge:

• Actively seek and maintain company product knowledge

• Actively seek and maintain competitor product knowledge

• Share your knowledge with the rest of the team

• No "gatekeeping" of knowledge

Developments:

A yearly progression across 3 years towards a position as Business Development Manager

Feedback schedule:

• Your manager will provide you with feedback on a regular basis on how your performance is developing.

• Once a year you will have the appraisal review with a formal rating of your performance.

Pay: £33,000.00-£35,000.00 per year

Must have previous experience in dental implantology, both surgical and restorative, preferably as a dental nurse or Treatment Co-ordinator required

Confident to speak and educate Clinicians and Technicians on bredent products and solutions required

Enjoys meeting new people required

Basic word and Excel knowledge required

Full UK driving license required