Atlassian & PowerBI administrator

• Own configuration, administration, and support of Atlassian products (Jira Software, JSM, Confluence, Jira Product Discovery, Bitbucket, StatusPage, Guard) and PowerBI, serving as one of a few Subject Matter Expert for the P&T organization
• Manage user accounts, permissions, project configurations, workflows, custom fields, and system maintenance, including upgrades and patches
• Design and implement customizations - dashboards, filters, reports, and automation rules - to meet the needs of cross-functional teams
• Develop and maintain API integrations, custom plugins, and bespoke functionality using ScriptRunner, Groovy, and/or JavaScript
• Build and maintain PowerBI dashboards and reports; aggregate disparate data to generate operational insights and support KPI metric reporting
• Partner with teams to understand data-driven objectives, define best practices for data capture and organization, and foster a data-driven decision-making culture
• Gather requirements, propose solutions, and develop roadmap presentations; provide technical support and maintain documentation of configurations and processes

• 5-8 years of experience administering and configuring Atlassian Cloud products (Jira Software, JSM, Confluence, Jira Product Discovery, Bitbucket) in a technology or SaaS environment
• Strong JQL knowledge with hands-on experience customizing workflows, permission schemes, screen schemes, and notification schemes
• Proficiency in Groovy and/or JavaScript and SQL, with the ability to write scripts to automate and customize Jira
• 2+ years of experience with PowerBI or comparable visualization tools (e.g., Tableau), with a passion for data analysis and delivering actionable insights
• 2+ years of data warehouse experience (e.g., Snowflake) and a solid understanding of SDLC and agile methodologies
• Strong communication, documentation, and stakeholder management skills; comfortable advising at all levels of the organization
• Bachelor's degree in Computer Science, Engineering, or a related field, with 3+ years in a data analysis function
• A strong sense of curiosity and desire to ask questions and problem-solve

Bonus Points If You Have

• Experience directly integrating Atlassian & PowerBI products with other systems is preferable.
• Experience with IBM TargetProcess is desirable, but not required
• Experience with GitHub is desirable, but not required
• Familiarity with eazyBI for Jira Cloud is desirable, but not required
• Familiarity with AI is desirable, but not required
• Plugin Development: Creating custom plugins and extensions to enhance Jira's functionalities.