Oracle SOA Production Support Lead

• Experience with WLST and shell scripting (bash)
• Groovy or Python scripting experience
• CI/CD tools (Jenkins, Azure DevOps), Git, artifact repositories
• Observability tools (AppDynamics, Dynatrace, Splunk/ELK, Grafana, Prometheus, OEM)
• Strong understanding of networking, security (certs, OAuth/JWT, WS-Security), and governance processes

Day-to-Day:

• Provide production support leadership for Oracle integration platforms
• Monitor and maintain platform stability, performance, and security
• Lead incident resolution efforts and conduct root cause analysis
• Support deployments, releases, and environment promotions
• Partner with application teams, architects, DBAs, network, and security teams
• Manage vendor interactions and participate in incident bridges
• Drive continuous improvements and automation initiatives
• Ensure compliance with change control and CAB processes, Insight Global is seeking a Production Support Lead - Oracle SOA Suite for a top enterprise client in the payments and technology space. This individual will own the stability and performance of critical Oracle-based integration platforms in a fast-paced, 24×7 production environment. The ideal candidate is a hands-on technical leader who thrives in complex ecosystems, excels at troubleshooting high-impact issues, and collaborates closely with cross-functional teams to ensure reliable, secure, and scalable integrations supporting mission-critical business operations.

• 15+ years of production support experience in enterprise integration platforms
• Strong hands-on expertise with:
• Oracle SOA Suite (BPEL, Mediator, Human Workflow, Business Rules, ESS)
• Oracle Service Bus (OSB)
• Oracle WebLogic Server (11g/12c)
• Oracle Integration Cloud (OIC)
• Deep experience with SOA adapters (JMS, DB, FTP/SFTP, File, REST/SOAP)
• Advanced WebLogic administration (domains, clusters, Node Manager, JMS/JDBC, tuning)
• Proven troubleshooting skills (logs, thread/heap dumps, GC logs, JVM tuning)
• Experience supporting mission-critical, high-availability production systems
• Strong incident management, RCA, and release/deployment support experience
• Excellent communication skills for incident bridges and executive updates

Pay Rate Target: $65-70/hr W2 Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.