Workforce Software Specialist
Role details
Job location
Tech stack
Job description
The Senior Workforce Software Time & Attendance Consultant will lead the implementation, configuration, optimization, and ongoing support of the Workforce Software (WFS) platform on a global scale. This role partners closely with cross-functional teams to gather requirements, design scalable solutions, ensure compliance with local regulations, and manage integrations with enterprise systems such as SAP SuccessFactors and SAP ECP.
As a subject matter expert, this position will also drive continuous improvement initiatives, provide advanced technical support, and serve as a key resource within the HR Applications team., * Lead the implementation of Workforce Software Time & Attendance across new countries, plants, and business locations, ensuring alignment with corporate standards and local labor regulations.
- Configure and maintain time calculation rules, absence policies, schedules, work calendars, pay rules, and other critical WFS components.
- Coordinate bidirectional integrations between WFS and external systems, including SAP SuccessFactors Employee Central, SAP ECP Payroll, and biometric devices such as Suprema BioStation 3.
- Conduct functional analysis, prepare technical specifications, and oversee the development of interfaces and custom enhancements.
- Execute and validate master data and historical time data migrations.
- Manage testing cycles, including unit testing, integration testing, and user acceptance testing (UAT), to ensure high-quality deliverables.
- Provide Level 3 production support, troubleshoot complex issues, and ensure system stability and availability.
- Facilitate training sessions and workshops for HR, IT, and plant teams to promote effective system adoption and process standardization.
- Identify opportunities for system enhancements and recommend innovative solutions to optimize platform performance.
Requirements
- Bachelor's degree in Information Technology, Human Resources, Industrial Engineering, or a related field.
Preferred Certifications
- Workforce Software Certified Professional (preferred).
- Certifications in SAP Time Management or SAP SuccessFactors Time Tracking are highly desirable., * Minimum of 5 years of hands-on experience implementing and supporting Workforce Software Time & Attendance solutions in large-scale environments.
- Proven experience leading implementations in industrial or manufacturing environments with workforces exceeding 1,000 employees.
- Advanced expertise in configuring time rules, absence policies, schedules, eligibility rules, and payroll calculations.
- Strong experience integrating WFS with SAP Employee Central, SAP ECP, biometric systems, and middleware platforms such as CPI or Boomi.
- Knowledge of labor laws and payroll practices across LATAM (Mexico, Guatemala, Nicaragua, El Salvador, Dominican Republic) and/or the United States is highly valued.
Travel Requirements
- Up to 10% travel within the LATAM region.
Technical Skills
- Workforce Software
- SAP SuccessFactors Employee Central
- SAP ECP Payroll
- Microsoft 365 Suite