ServiceNow Developer
Role details
Job location
Tech stack
Job description
Seize your opportunity to make a personal impact as a ServiceNow Technical Lead supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As a ServiceNow Technical Lead, you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Technical Lead joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service.
HOW A ServiceNow Technical Lead WILL MAKE AN IMPACT
- Act as a technical leader and subject matter expert across all aspects of the ServiceNow platform for USPS Enterprise Technology Services
- Ensure ServiceNow best practices are implemented and recommend out of the box solutions where appropriate
- Lead upgrade initiatives and ensure platform currency
- Ensure proper documentation of ServiceNow solutions according to standards
- Keep up to date on ServiceNow functionality and make recommendations on how new features can be used to enhance business processes
- Continuously improve methods and practices to achieve increased quality and value delivery
- Analyzes systems and procedures to refine their formulation and converts them to programmable formats
- Writes or updates software specifications
- Creates logical data models based on functional requirements
- Performs quality assurance review of specifications for internal and external delivery
- Troubleshoots and provides technical support and solutions to users
- Develops analytical tools for use in the design and redesign of systems
- Analyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics
- Prepares and updates documentation for new or existing systems
- Monitors system effectiveness in satisfying user needs
- May provide guidance and work leadership to less-experienced analysts.
- Maintains current knowledge of relevant technologies as assigned
- Participates in special projects as required
Requirements
- Bachelor's degree in a Computer Science or related technical discipline; OR the equivalent combination of education, technical certifications or training, or work experience.
Required Experience:
- 8+ years of experience with Software Development Lifecycle
- 5+ years of experience with ServiceNow platform
Required Skills & Abilities:
- Proficient in the following qualifications:
- Experience with ServiceNow development with knowledge of code best practices
- Knowledge/experience with functional and technical knowledge of ServiceNow platform and architecture
- Effective liaison leading technical development teams
- Knowledge/experience of SDLC practices
- Strong facilitation skills to effectively lead discussions across multiple groups
- Oral and written communication skills including presenting to management
- Knowledge/experience with Agile Methodologies
- Change Management and Configuration Management (VersionOne, ServiceNow, etc.)
- Problem/Risk Management
- MS Office Suite
Security Clearance Level:
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Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
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This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years., Years of Experience 8 + years of related experience
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may vary based on technical training, certification(s), or degree
Certification
ServiceNow Certified Systems Administrator (CSA) and/or ServiceNow Certified Application Developer - ServiceNow Travel Required Less than 10%
Benefits & conditions
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career.
- Professional growth opportunities including paid education and certifications.
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays, The likely salary range for this position is $97,968 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
