Microsoft 365 Systems Administrator

We are seeking a hands-on Microsoft 365 Systems Administrator to manage and support a Windows-focused end-user computing environment, identity infrastructure, and Microsoft 365 ecosystem. This role is ideal for someone who thrives in a highly operational, technical environment and enjoys owning day-to-day IT systems while partnering with vendors to ensure seamless performance., * Build, image, and configure Windows workstations for new hires and refresh cycles

• Provision and manage iPhones using Intune and Apple Business Manager
• Administer endpoints via Kaseya and Microsoft Intune, including compliance policies and software deployment
• Manage Windows and third-party patching across all endpoints
• Deploy and support office hardware including printers and peripherals
• Provide high-touch support to end users and leadership, * Coordinate network-related changes with external vendors (not hands-on networking)
• Monitor backup jobs and perform regular recovery testing
• Maintain system documentation, procedures, and configurations, * Manage the full M365 stack including Exchange Online, Teams, OneDrive, and SharePoint
• Oversee SharePoint site provisioning, permissions, and governance
• Support email security, licensing, and mail flow, * Assist with internal and external audits including documentation and remediation
• Maintain alignment with regulatory and audit requirements, * Develop and maintain PowerShell scripts for automation
• Leverage AI tools (OpenAI, Claude, etc.) to improve workflows, documentation, and support processes, * Act as the primary point of contact for managed service providers
• Escalate issues, coordinate deliverables, and improve operational efficiency

This is a fully on-site position in Miami and requires strong communication skills, technical depth, and a proactive approach to problem-solving., * 5+ years of hands-on systems administration experience (Windows-focused)

• Strong experience with Microsoft Intune, Kaseya (or similar RMM tools), and Apple Business Manager
• Deep knowledge of Active Directory, Entra ID, Group Policy, and SSO
• Experience administering the Microsoft 365 suite, especially SharePoint and Exchange Online
• Strong PowerShell scripting skills
• Experience with endpoint patching and device lifecycle management
• Familiarity with AI tools and agentic workflows in IT environments
• Experience supporting compliance and audit processes
• Excellent communication and troubleshooting skills, * Open to contract or contract-to-hire based on candidate fit
• Strong communication and professionalism are critical