Technical Trainer (Telecom / Data Center)

As a senior team member, you will act as a mentor and role model, supporting Associate Trainers while ensuring high-quality training delivery aligned with next-generation infrastructure technologies., * Deliver instructor-led technical training (classroom, labs, hands-on exercises)

• Facilitate employee onboarding and structured training programs
• Provide remediation and support to ensure successful learning outcomes
• Collaborate with trainers, SMEs, managers, and stakeholders
• Track, analyze, and report training performance and outcomes
• Review, test, and enhance training materials
• Set up and maintain training labs, classrooms, and equipment
• Coordinate training schedules, enrollment, and logistics
• Assess training needs through feedback, surveys, and interviews
• Support development of new training content and programs
• Coach, mentor, and develop Associate Trainers
• Stay current with data center technologies and industry best practices
• Travel as required

We are seeking a Senior Technical Trainer with strong telecom/data center experience to deliver high-volume, instructor-led training within a corporate university environment. This role is highly hands-on and requires spending 75% or more of the time delivering training through classroom sessions, labs, and practical exercises., * 6-9 years of hands-on industry experience in:

• Telecom / Data Centers / Structured Cabling / Fiber Installation

• Strong experience in structured cabling and fiber optics installation
• Proven ability to train, mentor, or lead teams (formal or informal)
• Excellent communication and presentation skills
• Strong problem-solving and analytical abilities
• Proficiency in MS (Word, Excel, PowerPoint, Outlook)
• Strong organizational and time management skills
• Professional demeanor and ability to engage diverse audiences, * Certifications such as BICSI (RCDD or similar)
• Experience in data center operations, rack & stack, and infrastructure deployment
• Prior experience delivering technical training in classroom environments

• 100% onsite role in a training facility
• Standard schedule: ~7:00 AM - 4:30 PM (Monday-Friday)
• Classroom setting with ~24-30 learners (2 instructors per class)
• Hands-on, active role involving lab setup and technical demonstrations

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.