Senior Program Manager - Agile Software Delivery
Role details
Job location
Tech stack
Job description
Candidates must be willing to participate in at least one in-person interview.
This role addresses the challenge of orchestrating large-scale software delivery within a complex, multi-stakeholder broadcast environment where legacy systems and modern digital requirements intersect. The successful candidate will streamline cross-functional communication to eliminate bottlenecks between engineering, product, and operations, ensuring that strategic roadmaps translate into high-quality customer experiences. By navigating high-stakes ambiguity and technical dependencies, the Senior Program Manager secures the successful execution of critical initiatives that define the future of the DISH platform.
What Success Looks Like (Objectives)
- Deliver highly complex software programs from intake to final launch by synchronizing Agile workflows across global development teams
- Drive departmental OKRs by aligning portfolio roadmaps with executive business objectives and measurable customer experience outcomes
- Maintain program health through proactive risk mitigation strategies and data-driven reporting within Atlassian Jira and Confluence
- Integrate AI-driven project management tools to automate status reporting, predict delivery bottlenecks, and optimize resource allocation
- Foster a culture of delivery excellence by mentoring cross-functional leads in UX, QA, and Engineering on refined Agile best practices
- Resolve technical impediments and defect backlogs by facilitating high-level problem-solving sessions across the full SDLC
Requirements
- Extensive experience leading high-stakes technical transformations and software delivery within the streaming media or telecommunications industry
- Advanced proficiency in orchestrating Agile frameworks (Scrum, Kanban) to manage multi-million dollar software portfolios
- Deep technical understanding of video distribution architectures, including content rights, encoding, and DRM systems
- High-level AI literacy, specifically in applying generative and predictive AI tools to enhance program documentation and workflow efficiency
- Superior influence and negotiation skills to drive consensus among diverse executive and technical stakeholders without direct authority
- Proven ability to navigate complex, ambiguous IT environments while making data-informed decisions that impact global operations, * Advanced degrees such as an MBA or Master's in Computer Science or a related field
- Professional certifications including PMP, PgMP, CSM, or equivalent industry credentials
- Hands-on experience with cloud-native projects (AWS, GCP, or Azure) and microservices architectures
- History of managing distributed development environments and global teams, * Minimum Education: Bachelor's Degree in Computer Science, Engineering, Business, or a related field
- Minimum Experience: 4+ years of experience in program management
- Required Technical Skills:
- Expert-level usage of Atlassian Jira and Confluence for project tracking
- Deep working knowledge of SDLC within Agile or hybrid environments
- Technical program delivery for streaming video or telecommunications platforms
Benefits & conditions
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.