TS/SCI Governance Manager (54403)

• Contribute to the execution of governance across enterprise functions, including service delivery, modernization, automation, and platform operations
• Support the implementation of the Zero Trust governance model, including privileged user rights, data protection control, automation coordination, and platform stewardship
• Coordinate governance activities across enterprise teams, ensuring alignment with decision rights, process ownership, and performance expectations
• Facilitate governance board meetings, working groups, and technical exchanges; prepare agendas, track actions, and document outcomes
• Maintain governance documentation, workflows, charters, and reporting dashboards
• Monitor compliance with ITSM policies, RMF requirements, and cybersecurity mandates
• Collaborate with Component Commands, TSOCs, and HQ stakeholders to support governance adoption and operational alignment
• Provide input to governance maturity assessments and continuous improvement initiatives
• Escalate risks, gaps, or non-compliance issues to the Senior Governance Manager for resolution

• Min 9 years with HS degree, 7 years with AS/AA degree, 5 years with BS/BA, 3 years with MS/MA
• DoD TS/SCI clearance
• Familiarity with ServiceNow platform operations and governance workflows
• Experience supporting IT governance, compliance, or service management programs in enterprise environments
• Strong organizational and communication skills

Nice to Have Skills & Experience

• ITIL v4 certification
• ServiceNow System Administrator or Governance-related certifications (e.g., CGEIT, CGRC)
• Experience supporting governance boards or working groups
• Background in IT operations, service delivery, or process improvement
• Familiarity with RMF, ATO processes, or DoD cybersecurity frameworks

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.