Data and Operations Senior Analyst

• Maintain and update membership and operational data systems , ensuring accuracy and consistency.
• Produce regular and ad-hoc reports , dashboards, and summaries to support SAS management and Board decision-making.
• Develop and maintain tracking tools and dashboards (Excel, Power BI or similar) to monitor membership trends, service usage, and operational indicators.
• Perform data validation and basic quality controls.

Systems & Digital Tools Support

• Provide day-to-day support for membership management platforms, SharePoint site, and internal tools used by the Staff Association.
• Support automation and digital improvement initiatives (e.g., forms, workflows, data connections).
• Prepare and maintain process documentation, job aids, and user guides.
• Coordinate with IT teams, vendors, and internal stakeholders to resolve system issues and implement improvements.

Membership Support

• Support the operational management of Staff Association services and programs, including wellness initiatives, clubs, Fitness Center, and country office programs.
• Track service utilization, operational data, and related costs.
• Follow up on action items from committees and working groups.
• Support budget monitoring through data tracking and reporting.

Communications & Information Products

• Provide data, charts, tables, and analytical inputs for reports, presentations, newsletters, and the Staff Association Annual Report.
• Support the maintenance and updating of the Staff Association intranet (SharePoint), including basic analytics tracking.
• Support surveys and member feedback initiatives through data collection and analysis.

Education : Bachelor's degree in Information Management, Business Administration, Public Administration, data Analytics, or a related field. Master's degree is preferred.

Experience : A minimum of 1 year (2 - 4 years preferred) of relevant professional experience in Data analysis and reporting, Programs and Initiatives general service support, Information, membership, or systems management. Experience in an international organization, nonprofit, staff association, or corporate service environment is an asset.

Languages : Proficiency in English and one of the other Bank official languages (Spanish, French or Portuguese) is required.

Key Competencies

• Strong attention to detail and data accuracy
• Ability to manage multiple priorities and deadlines
• Clear and structured communication skills
• Service-oriented and collaborative mindset
• High level of discretion when handling confidential information

Parental leave, Health insurance, Paid time off, Vision insurance, Dental insurance, Pension plan, A competitive compensation package , including an annual base salary expressed on a net-of-tax basis.

• Leaves and vacations : 24 days of paid time off + 8 personal days + sick leave + gender-neutral parental leave.

• Health Insurance : IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs.

• Pension plan : defined benefit pension plan that provides financial security and support employees in planning for their future.

• We offer assistance with relocation and visa applications for you and your family when it applies.

• On-site position with the occasional flexibility of teleworking.

• Health and well-being : Access to our Health Services Center that provides preventive care and health education for employees.

• Development support : We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others.

• Other office amenities (as available): Lactation Room, Daycare Center, Gym, Bike Racks, Parking, spouse career support, and others.

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions. In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment., The IDB Staff Association (SAS) is an independent entity that supports the well-being, engagement, and representation of IDB Group employees and consultants. We provide services, programs, and benefits that contribute to a healthy, productive, and connected work environment across Headquarters and Country Offices . The Staff Association is seeking hands-on Data and Operations Senior Analyst to support its day-to-day operations, data management, and reporting needs. This is a technical role focused on data accuracy, reporting, systems support, and activities / initiative execution . The position does not include people management responsibilities and is ideal for a professional who enjoys working with data, systems, and processes to improve service delivery.