Scrum Master IT/DATA - Permanent

• Coach the team in self-organization and Agile/Scrum best practices

• Drive continuous improvement within the squad

• Remove impediments and protect the team from unexpected work influx

• Facilitate discussions, decision-making and conflict resolution

• Organize and lead Scrum-of-Scrums to ensure cross-squad alignment

• Manage risks, dependencies and obstacles throughout feature delivery

• Report on delivery progress at the Delivery Board level

• Align with stakeholders and other feature/Opus roles (owner, quality, release, etc.)

Within the Channels & Customer Experience Enterprises tribe, the Sales Data Stack squad plays a key role in transforming data flows between sources and visualization layers. We are looking for an experienced Scrum Master to support the squad's efficiency, drive continuous improvement, and orchestrate end-to-end feature delivery in a complex multi-team environment., * Bachelor/Master or equivalent by experience

• 5+ years as a Scrum Master in IT or data-driven environments - mandatory

• Deep expertise in Agile/Scrum methodologies with a pragmatic approach

• Experience in Scrum-of-Scrums and scaling Agile (SAFe, LeSS or equivalent)

• Proven ability to improve team autonomy and delivery predictability

• Knowledge of data pipelines/ETL processes is a strong asset

• Familiarity with Kanban for run-and-maintain activities

Languages

• Fluent in English - mandatory

• Proficiency in French or Dutch + passive understanding of the second - mandatory

Soft Skills

• Strong team spirit and ability to inspire others

• Empathy and excellent communication skills

• Proactive and pragmatic problem-solver

• Autonomous decision-maker with strong networking skills

• Ability to align day-to-day work with the company's global strategy