Enterprise Desktop Support Engineer

Zumtobel Group
Lemgo, Germany
28 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Remote
Lemgo, Germany

Tech stack

Microsoft Access
Microsoft Windows
Issue Tracking Systems
Microsoft Office
Networking Basics
Network Planning and Design
Office Suite
SAP Applications
Computer Network Operations
Microsoft InTune
Information Technology
Hardware Infrastructure
Server Operating Systems & Platforms

Job description

Vollzeit

  • Typ Festanstellung

  • Qualifikationslevel Tätigkeiten mit unterschiedlichen Qualifikationen

Gewünschte Fähigkeiten & Kenntnisse

Network Design IT Mobile Device Management Windows MS Access ITIL Industrial Spirit Analyse Systems Management Support Scannen Office-Suite Flexibilität Engagement, * Maintenance and repair of different types of hardware (PC, Laptop, Printer, Scanner)

  • Hands on support for network operations team and system management team in case of onsite activities
  • Ticket handling within a ticket system
  • Installation, enrollment, and troubleshooting of Intune for mobile device management
  • Collaboration in IT projects to enhance internal IT platforms
  • Provide IT support for shopfloor systems, label printers, and industrial devices, * Comprehensive training and development opportunities: Access to a wide range of training programs to promote personal and professional growth.
  • Job Bike Program: An initiative that allows employees to lease a bicycle for commuting and personal use.
  • Employee Referral Bonus: A financial reward for employees who successfully recruit new colleagues for the company.
  • Corporate Benefits: Exclusive discounts and special offers through our Corporate Benefits program.

Profil

Fachliche Voraussetzung

  • Beleuchtung, Betriebssysteme, Computer-Netzwerk-Betrieb, Desktop-Support, Hardware Infrastructure, ITIL, Informatik, Instandhaltung, Microsoft InTune, Microsoft Windows, Mobile Device Management, Office Suite, SAP Applications, Systemadministration, Technischer Support, Trouble-Ticket

Persönliche Fähigkeiten

  • Anpassungsfähigkeit, Passioniert, Problemanalyse, Teamarbeit

Requirements

We encourage you to apply even if you do not meet all the requirements. Your motivation and potential matter more than perfection.

  • Strong knowledge of Microsoft Windows OS and Office Suite
  • Basic understanding of server operating systems and network fundamentals
  • Familiarity with ticketing systems and ITIL processes
  • Good command of English (written and spoken)
  • Advantageous: SAP basics, mobile device management
  • Flexible and adaptable in dynamic environments
  • Reliable, responsible, and customer-oriented
  • Strong problem-solving skills and team spirit
  • Willingness to travel occasionally, We share a passion for light, creating aesthetic, functional, and sustainable lighting solutions that enhance quality of life.

About the company

At the Zumtobel Group, we are passionate about designing and producing light that empowers humans and brings architecture to life. We continuously push the boundaries in our search for perfection through timeless design, technical excellence and efficient performance. Through light, we create spaces that inspire. As we develop the next generation of lighting, we consider the wellbeing of people and nature. Our lighting is designed for our customers and their individual aspirations. We guide them into a new world of opportunities - as a group, and through all our individual brands, Thorn, Tridonic and Zumtobel. Learn more about our Group in our enlightening video - where WE LIVE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives. Follow us

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