Data Administrator
Role details
Job location
Tech stack
Job description
About the role: A Data Administrator is the first point of contact for a Customer when submitting their data files to us, and as such there is a high degree of engagement with the Customer to ensure that their requirements are clarified and carried out. They may need to work closely with other stakeholders in the business in order to meet and manage the Customer expectations. The team are responsible for ensuring that all data is encrypted and stored in designated locations and recorded internally on our project management system. Full compliance with GDPR requirements is a high priority and should be demonstrated at all times., * Download all data files received from customers, review requirements against current contracts, secure the data files internally and create a project within the workflow system for the Managed Services Teams to process and meet the client SLA.
- Download all data files received from councils, record on internal record keeping system and upload to an internal site, all within a specified timeframe.
- Prepare month end billing for all work processed through Managed Services Teams and submit to the Finance Team as part of the End of Month Process.
- Follow the data destruction process on a daily basis.
- Provide support to customers and internal departments as and when required.
- Perform other duties as reasonably assigned.
Requirements
- Demonstrate high attention to detail.
- Experience of working to multiple deadlines throughout the day.
- Is experienced with MS Office products (especially Excel).
- Able to communicate effectively with other team members, internal departments and external customers.
- Demonstrate excellent work ethic and commitment to achieving the best results.
- Able to remain calm under pressure.
Benefits & conditions
Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life Assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
