Head of Infrastructure

The role will be HYBRID, with 3 days a week onsite. You will report directly to the Chief Technology Officer.

You will be responsible for the end-to-end strategy, delivery, and operation of global infrastructure platforms across AWS and Microsoft Azure, supporting both product engineering and customer-facing SaaS environments.

You will lead multiple global teams, including Cloud Operations and DevOps, bringing together currently distributed capabilities into a unified, scalable operating model., Infrastructure Strategy & Organizational Leadership

• Define and execute a multi-year infrastructure strategy aligned with our product and platform goals.
• Lead and integrate global Cloud Operations and DevOps teams into a cohesive Infrastructure organization.
• Establish clear ownership boundaries and operating models across Infrastructure, DevOps, and Engineering.
• Build and scale high-performing global teams, including senior leaders across Cloud Operations and DevOps.

Cloud Operations & Service Reliability

• Own end-to-end availability, resilience, and performance of all customer-facing SaaS environments.
• Drive operational excellence across single-tenant environments, ensuring consistent, high-quality hosting and uptime.
• Standardize monitoring, alerting, and incident management across all platforms.
• Lead global incident response, on-call structures, and post-incident review processes.
• Ensure disaster recovery, backup, and business continuity capabilities.

DevOps & Engineering Enablement

• Own and evolve DevOps capabilities across the organization, including CI/CD, deployment pipelines, and environment management.
• Drive consistency in build, release, and deployment practices across product teams.
• Enable engineering teams through self-service infrastructure, automation, and standardized tooling.
• Partner with Engineering leadership to improve developer experience, release velocity, and operational accountability.

Infrastructure & Platform Engineering

• Drive standardization of infrastructure provisioning and management through Infrastructure as Code (IaC).
• Establish reusable platform services and shared infrastructure capabilities across products.
• Ensure consistency across environments (development, staging, production).
• Support both single-tenant and multi-tenant SaaS models through scalable infrastructure design.

Multi-Cloud & Environment Management

• Define and enforce enterprise standards across AWS and Azure.
• Oversee capacity planning, performance optimization, and regional infrastructure strategy.
• Ensure effective workload placement and resource utilization across environments.

· 10+ years of experience across Infrastructure, Cloud Operations, and/or DevOps, with significant leadership responsibility.

· Proven experience leading multiple infrastructure-related functions (e.g., Cloud Ops, DevOps, Platform Engineering) in a SaaS organization.

· Experience operating large-scale SaaS platforms in cloud environments (AWS and Azure).

· Strong understanding of both operational (SRE/Cloud Ops) and engineering (DevOps/platform) disciplines.

· Experience managing both single-tenant and multi-tenant SaaS environments is highly desirable.

Deep expertise in:

· Cloud platforms: AWS and Azure

· Infrastructure as Code: Terraform (preferred), CloudFormation, ARM/Bicep

· CI/CD and DevOps tooling (GitHub Actions, Azure DevOps, etc.)

· Containers and orchestration (Docker, Kubernetes, AKS, ECS/Fargate)

· Strong understanding of SRE principles, distributed systems, and high-availability architectures.

· Proven ability to build, scale, and lead high-performing global teams, including senior leaders.

· Strong operational and organizational leadership skills, with experience managing large-scale environments.

· Excellent executive communication skills, with the ability to influence C-level stakeholders.

· Bachelor's Degree in Computer Science, Engineering, or related field (advanced degree a plus).

· AWS and/or Azure certifications preferred.

This is a Permanent opportunity offering competitive salary, bonus, stock, and excellent benefits., * 401(k)

• Dental insurance
• Health insurance
• Vision insurance

Expert Technical Solutions has an outstanding opportunity for a Head of Infrastructure with an industry leading software company in Alpharetta, GA.