Scientific Solutions Engineer

Seqera Inc.
Ontario, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Ontario, United States of America

Tech stack

Amazon Web Services (AWS)
Data analysis
Azure
Bioinformatics
Cloud Computing
Computational Biology
Continuous Integration
Linux
Python
Laboratory Information Management Systems
Google Cloud Platform
High Performance Computing
GIT
Containerization
Infrastructure Automation Frameworks
Software Version Control
Docker
Programming Languages

Job description

The Scientific Solutions Engineer is a technical member of the Pre-Sales team, supporting Seqera's customer evaluations and sales engagements. This role is designed for an early-career professional with strong bioinformatics knowledge, technical curiosity, and enthusiasm for working with customers.

In this position, you will work closely with Account Executives and other technical team members to lead customer discovery, prepare and deliver Seqera Platform demos, and support proof-of-concept (POC) implementations. You'll be expected to quickly develop the ability to independently deliver compelling demonstrations and guide customer engagements, while continuing to expand your expertise in Nextflow workflows and modern bioinformatics practices.

This role requires hands-on bioinformatics experience, a strong interest in working with customers, and the ability to clearly demonstrate the value of the Seqera Platform and Nextflow., Technical Discovery & Demonstrations

  • Lead discovery sessions to understand and document customer scientific requirements to inform demonstrations, POCs, and services scoping.
  • Design solutions that address customer challenges using Seqera capabilities.
  • Prepare and deliver standard and customized Seqera Platform demonstrations tailored to customer use cases.
  • Maintain demo environments, example workflows, and supporting materials.

POC Implementations

  • Support POC deployments, assisting with setup and configuration.
  • Demonstrate POC use cases to customers and lead training and troubleshooting sessions.
  • Capture technical outcomes and provide actionable feedback to internal teams.

Content Development

  • Develop technical documentation, demo scripts, and best-practice workflow templates.
  • Contribute to knowledge-sharing resources for customers and internal teams.

Customer Engagement

  • Act as the product expert and technical liaison throughout the pre-sales process.
  • Partner with Sales, Professional Services, and Scientific Development to ensure smooth customer handoffs from pre- to post-sales.

Requirements

  • Master's or PhD in Bioinformatics, Computational Biology, or a related field.
  • 1-3 years of relevant industry experience in a technical pre-sales, services, or bioinformatics role (e.g. at a software vendor, LIMS provider, or biotech company).
  • Demonstrated academic or project-based experience with bioinformatics workflows.

Technical Skills

  • 2-3 years of hands-on experience with Nextflow.
  • Experience with cloud (AWS, GCP, Azure) or HPC environments.
  • Proficiency with Linux/Unix and at least one programming language (Python, R, etc.).
  • Knowledge of containerization (Docker/Singularity) and version control (Git)., * Strong problem-solving skills and attention to detail.
  • Collaborative mindset and interest in cross-functional teamwork.
  • Self-motivated, adaptable, and eager to learn in a fast-paced environment., * Exposure to the Seqera Platform and nf-core pipelines.
  • Prior customer-facing technical services experience.
  • Knowledge of NGS data analysis pipelines and omics data formats.
  • Familiarity with CI/CD and infrastructure-as-code practices.

About the company

Seqera exists to advance science for everyone through software We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago with Nextflow - open software that helps over 100,000 global scientists analyze and process data, with more power and flexibility than ever before. Today, Seqera consolidates fragmented data and diverse computing resources into a unified platform. Our modern biotech stack is trusted by over 150 leading life sciences organizations. Empowered with modern software engineering, organizations conduct science faster, on larger datasets, and with more confidence. Seqera accelerates discoveries in an open world. Would you like to be a part of a company with a bigger purpose and make it successful with your own ideas? If yes, keep reading!

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