Business Systems Project Manager

The Business Systems Project Manager will report to the Senior Director of Risk & Analytics, The Business Systems Project Manager is responsible for driving the successful delivery of system and process initiatives across National Rarities, with a primary focus on NetSuite and operational systems. This role ensures projects are well-defined, prioritized, and executed efficiently while providing clear visibility to stakeholders. Success in this role requires the ability to bridge technical concepts-database structures, integrations, and back-end logic-with the front-end operational workflows that business users experience daily.

This position partners closely with Leadership, cross-functional stakeholders, the Lead Solutions Architect, and the development team to translate business needs into actionable work, maintain delivery momentum, and improve overall system adoption and performance.

Responsibilities & Duties

• Lead end-to-end delivery of business systems projects, from intake through implementation, including requirement definition, testing coordination, and release readiness.
• Serve as the central intake point for system requests, ensuring clear requirements and prioritization.
• Partner with leadership and the Lead Solutions Architect to align work with business priorities and technical direction.
• Manage project timelines, risks, and dependencies to ensure on-time delivery.
• Act as the primary liaison between business teams and technical resources, translating needs into clear functional requirements and actionable work.
• Provide clear, consistent reporting on project status, roadmap, and team capacity.
• Establish and maintain a lightweight project management cadence to improve team efficiency and throughput.
• Identify and drive process and system improvements to enhance adoption, scalability, and overall platform performance.

• 3-6+ years of project management or business systems experience
• Experience working with ERP systems (NetSuite strongly preferred)
• Strong ability to translate business needs into technical requirements
• Proven ability to manage multiple projects simultaneously
• Excellent communication and stakeholder management skills
• Experience in high-growth or operationally complex environments
• Familiarity with system integrations and process automation
• Working understanding of relational data concepts (records, relationships, custom fields) and how back-end system design impacts end-user workflows

National Rarities is a premier estate buying company based out of St. Louis, Missouri, steadily growing over 50% year over year. Partnering with jewelers across the nation, National Rarities offers 3 to 4 day estate buying events that provide customers an opportunity to bring their unwanted valuables for an honest evaluation and a no-obligation offer. We offer a positive, innovative culture that balances goal-oriented rewards, on-the-job training, and quarterly team-building sessions to engage a self-driven efficient team.