IT Project Manager

AAA Club Alliance is currently seeking a IT Project Manager to join our company here at our Wilmington, DE headquarters.

This is a hybrid position requiring on-site work three days per week (Tuesday through Thursday).

The primary duties of the IT Project Manager are to:

• Build and maintain strong cross-functional partnerships to drive project success.

• Serve as project leader and primary contact for low-medium complexity initiatives, applying PMI best practices (Waterfall, Agile, Hybrid).

• Communicate clear, consistent project updates, including risks, roadblocks, and solutions, to stakeholders and leadership.

• Evaluate and support business cases for new projects (scope, timeline, budget, RACI, SWOT, etc.) and secure required approvals to initiate work.

• Develop and manage detailed project plans covering scope, schedule, budget, procurement, and communications to align expectations.

• Ensure delivery of project goals on time and within agreed scope and expectations set during planning.

• Facilitate stakeholder engagement through regular meetings, updates, and delegation of tasks to maintain alignment and momentum.

• Maintain and track risks, issues, and changes using formal logs; escalate when needed.

• Present project status updates to senior and executive leadership (written and verbal).

• Obtain formal project sign-off from sponsors and owners upon completion.

• Lead lessons-learned sessions and share insights to drive continuous improvement.

• Mentor and model best practices in project delivery to support team development and organizational understanding of PM value.

• Perform other duties as assigned.

• Bachelor's Degree in Business, Project Management, or related field required. Equivalent combination of education, technical training, and work experience will be considered in lieu of degree.

• Must have experience with Project Management in IT, Insurance, Automotive, Commercial, and Retail Fit-Out.

• Minimum 5 years of high complexity project management experience in Business, IT or Retail/Commercial project management required.

• Agile Project Management Certification(s) and/or Scrum Certification(s) strongly preferred.

• Knowledge of standard project management practices and methodologies included in the Project Management Institute (PMI) and Project Management Body of Knowledge (PMBOK).

• Strong project management skills required, including the ability to manage time, budget, communication, procurement, change, and risk.

• Demonstrated ability to provide leadership to a project team and take accountability for project outcomes.

• Proven ability to successfully manage multiple complex projects in various departments simultaneously in an organized and professional manner.

• Knowledge and experience using project management software such as Clarity PPM and Microsoft Project is required.

• Experience using one or more Agile project management tools such as Jira preferred.

• Familiarity with Visio is preferred.

• The starting base compensation for this position is $89,578 to $152,562. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

• Comprehensive health benefits package.

• Up to three weeks of paid time off accrued during your first year.

• Annual Bonus Plan.

• 401(K) plan with company match up to 7%.

• Professional development opportunities and tuition reimbursement.

• Paid time off to volunteer & company-sponsored volunteer events throughout the year.

• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options

• Up to 2 weeks Paid parental leave