Senior Manager, Software Development Engineering

The Senior Manager, Software Development Engineering is accountable for IT development activities including the supervision of professional and technical staff. The Sr. Manager will provide leadership, guidance, and management services for IT development and implementation initiatives across Corporate IT and Laboratory business units.

Work Schedule: This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility., * Liaise with IT Management to execute the Company's overall IT development strategy

• Take point on coordinating development, workflow design, training, end to end testing, go live/post go live support for acquisitions, mergers, and new instrument platforms/workflows
• Develop and guide the career growth and development of professional level staff
• Lead teams by providing clear articulation of direction and expectations
• Liaise with Project Managers and respective leaders from Internal Audit, Business Unit QA, IT Operations, IT Architecture, and HR organizations
• Manage resource allocations and provide oversight for projects that require interdisciplinary teams to assess and manage validation aspects within a highly regulated environment
• Coordinate a staff of 10+ direct reports dispersed across geographic locations
• Assist with application and system support, including after-hours and weekends, as needed
• Maintain and enhance multiple applications in pre-Analytical processes (Accessioning, PSC and IOP areas).
• Build and maintain applications in Java, C#, .Net, Kafka, Restful, RDBMS, MQ, Angular
• Continue migration from thick client to more modern and cloud-based applications.
• Define, develop, validate, and release software products via agile processes for small and large projects
• Support applications and people via Scrum processes
• Provide support and troubleshooting of production systems according to an on-call schedule
• Document problem analysis, solution design, implementations, and system support guidelines
• Coach and train team members across lab system organizations to support and develop applications
• Communicate effectively and constructively with developers, QA, business analysts, and system users
• Understand, document, support, and improve inherited code and processes
• Help document knowledge and discovery with peer developers
• Ensure SLC methodology and DevOps protocols are followed in your IT functional area
• Identify and implement a common set of tools for conducting and executing computer systems development that protect company assets
• Recommend, monitor, evaluate, manage, and execute proper controls for the company's computer systems to ensure application and infrastructure reliability, data integrity, and subject safety
• Deliver technology, standards, and processes in accordance with department objectives and goals
• Enforce standard methodologies, procedures, and practices as they relate to system and application development
• Ensure that applications and systems comply with established IT standards
• Lead teams by providing clear articulation of direction and expectations
• Champion the application of quality principles in IT and business processes through training, facilitation, communication programs, and team building activities
• Develop communication plans and strategies to ensure effective change-management, regarding computer system development topics
• Assist in performance management and engagement of individual team members as a cohesive unit
• Provide coaching and support to direct reports and team members.
• Other duties and responsibilities as deemed necessary by management

• Bachelor's Degree
• 8 or more years' of experience in developing enterprise level applications using Java EE, Spring Framework, WAS, .Net, Oracle, MQ, Kafka, Restful API, Microservices, Angular
• 6 or more years' of experience in the healthcare industry
• 5 or more years' of experience leading/managing teams, developing strategies, execution of projects
• 2 or more years' of experience leading large IT enterprise level projects

Additional Job Standards:

• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Commitment to high standards through code reviews, automated CI/CD, and project management best practices.
• Ability to envision, design, and advocate for optimal user experiences for customer-facing products.
• Experience in using AI/LLM to solve/automate complex business processes.

Other:

• Travel requirements up to 10% of time, primarily local, domestic regional travel