Software Platform Engineer II - Foundational Platform & Interoperability

The Software Platform Engineer II for Foundational Platform & Interoperability contributes to the design and development of the enterprise abstractions, automation frameworks, and declarative interoperability capabilities that enable Truist's next generation software delivery ecosystem. This role supports the creation of reusable platform services and shared components that drive consistency, resilience, and auditability across engineering teams.

The ideal candidate is a hands-on engineer who applies solid software engineering principles to platform problems, helps build scalable internal products, and collaborates closely with senior engineers and architects to advance interoperability patterns across the enterprise. They will help develop core capabilities such as manifest driven integration, policy as code enforcement, lifecycle automation, standardized integration contracts, onboarding workflows, and CI/CD abstraction layers-ensuring engineers can deliver software efficiently while adhering to regulatory and operational expectations.

This role directly contributes to Truist's modernization strategy by helping transform platform capabilities into consumable services, reducing friction for engineers, and supporting a unified ecosystem where systems and teams interoperate through clear contracts, automated guardrails, and platform-led consistency.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.), Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.

2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.

3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.

4. Build in and maintain security controls and monitoring in support of company standards.

5. Typically lead moderately complex projects and participate in larger, more complex initiatives.

6. Solve complex technical and operational problems. Act as a resource for teammates with less experience

7. May oversee the work of a small team.

8. In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's Degree and six to ten years of experience or equivalent education and software engineering training or experience

2. In-depth knowledge in information systems and ability to identify, apply, and implement best practices

3. Understanding of key business processes and competitive strategies related to the IT function

4. Ability to plan and manage projects and solve complex problems by applying best practices

5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information, 1. Master's degree in Computer Science, Engineering, Data Science, or related field, with 7+ years of experience building cloud-native applications, platform services, automation tooling, or distributed systems in an enterprise environment.

6. Strong hands-on programming experience in:

7. Java for backend and integration focused services

8. Python for automation, orchestration, and workflow tooling

9. Node.js/TypeScript for API driven and developer facing services

10. Solid understanding of modern API design & interoperability standards, including:

11. Designing RESTful and/or gRPC APIs using OpenAPI/Swagger or protobuf

12. Managing API versioning, backward compatibility, and contract hygiene

13. Implementing secure auth patterns: OAuth2.1/OIDC , JWT, and common enforcement strategies

14. Applying good API practices: idempotency, validation, pagination, and RFC 7807 error models

15. Experience with data access and persistence patterns, including:

16. Working with relational databases (PostgreSQL, MySQL, SQL Server) and at least one NoSQL store

17. Using schema migration tools such as Flyway or Liquibase

18. Understanding indexing strategies, transactions, and basic query optimization

19. Familiarity with distributed caching (Redis/Memcached) and common caching patterns

20. Experience with messaging, streaming, and integration technologies, such as:

21. Kafka, RabbitMQ, SQS/SNS, or Azure Service Bus

22. Eventdriven design fundamentals (producers/consumers, partitioning, offset mgmt)

23. Understanding of schema governance (Schema Registry / Avro is a plus)

24. Awareness of delivery guarantees and outbox/CDC patterns

25. Applied knowledge of resiliency & reliability engineering concepts:

26. Timeouts, retries, circuit breaking, bulkheads, and loadshedding patterns

27. Experience with libraries such as Resilience4j , Polly, or service mesh capabilities

28. Understanding of multiAZ/region concepts and graceful degradation strategies

29. Familiarity with SLIs/SLOs and basic chaos/faultinjection practices

30. Hands-on experience with cloud, containers, and orchestration:

31. Kubernetes/OpenShift fundamentals and containernative service development

32. Exposure to AWS services (Lambda, EventBridge, SNS/SQS preferred)

33. Understanding of multitenant platform concepts and service mesh basics

34. Practical experience with observability and operational analytics:

35. Structured logging with trace/correlation IDs

36. Instrumentation using OpenTelemetry (metrics, traces, logs)

37. Working with Prometheus/Grafana, Splunk, or Dynatrace for monitoring and APM

38. Building dashboards and contributing to operational runbooks

39. Strong grounding in automated testing practices, including:

40. Unit and integration testing (Testcontainers experience is a plus)

41. Contract, functional/UI, or performance testing exposure (Pact, Playwright, k6, etc.)

42. Experience with CI pipelines, including security scanning and smoke/canary patterns

43. Familiarity with test data management approaches

44. Frontend engineering familiarity (optional but beneficial):

45. TypeScript with React (preferred), Angular, or Vue

46. Understanding state management patterns and secure OAuth/OIDC client flows

47. Performance optimization and accessibility fundamentals

48. Collaboration & platform mindset:

49. Ability to work with platform, product, and security teams to implement reusable patterns

50. Comfortable contributing to platform abstractions, integration standards, and shared tooling

51. Strong communication skills and a desire to improve developer experience across teams, Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%