Systems Configurator

The Audio Enhancement Systems Configurator is responsible for handling and configuring full Paging/SAFE systems, configuring device settings and network information, review systems for accuracy, testing configured systems for functionality, and creating documents for internal and external customers. This position uses gathered information and documents as well as existing SOPs to configure all network capable devices, including customer facing headend equipment as well as classroom systems, to deliver world class programming to the AE customers. The Systems Configurator will work with their team as well as internal departments to ensure the product is configured correctly and meets all quality expectations in an efficient and professional manner.

Duties Include:

• Configuring proprietary equipment and devices.
• Making adjustments via graphic user interface (GUI).
• Logging time spent into system.
• Reviewing network information for accuracy.
• Testing configured systems for functionality.
• Reporting product issues to management.

• Detail oriented.
• Basic understanding of networking preferred.
• Able to work independently.
• Proficient in Microsoft Office.
• Effective written and verbal communication skills.
• Experience with SAP preferred.
• Able to lift up to 40 pounds.
• Experience with Monday.com preferred.
• Able to learn on the job.
• Authorized to work in the United States.

Health insurance, 401(k) matching, Paid time off, Vision insurance, Health savings account, Dental insurance, Life insurance, Disability insurance, Hourly wage is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k. Even an exercise room, massage chair, and soda fountain!

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.