Director Business Transformation
Role details
Job location
Tech stack
Job description
The Director of Business Transformation will drive the end-to-end evolution of Westervelt's operating model. In this role, you will lead a dual mandate: sustaining and elevating our strong Continuous Improvement (CI) program to optimize current operations, while building an AI Center of Excellence (CoE) to propel future innovation. This position requires a strategic, innovative leader with a "builder's mindset" who moves beyond pilots and experiments to deliver production-ready solutions that improve efficiency, margin, and decision quality across the enterprise. Ultimately, this leader ensures transformation is systematic and durable: converting strategy into execution, experimental concepts into competitive advantage, and continuous improvement into a lasting culture., Strategic Transformation Outcome: A disciplined, multi-year transformation roadmap that converts process waste and high-value automation opportunities into measurable gains.
- Define and execute a unified CI + AI transformation roadmap that balances near-term process wins with longer-term AI-driven innovation
- Govern a unified portfolio of CI and AI initiatives aligned to enterprise KPIs (cycle time, margin, ROI, etc.)
- Systematically identify process waste and high-impact automation opportunities
AI Center of Excellence (CoE) Leadership Outcome: Scaled enterprise value through governed, ROI-backed AI innovation
- Identify and prioritize high-impact AI use cases and translate them into well defined business cases with measurable ROI
- Establish an enterprise framework for ethical and secure AI use, including guidelines for bias mitigation, data privacy, and compliance to build trust in new technologies
- Design human-AI workflows that elevate productivity, decision quality and daily productivity
Continuous Improvement (CI) & Process Innovation Outcome: Sustained operational performance and embedded efficiency
- Lead the application of Lean, Six Sigma, and value stream mapping initiatives to eliminate inefficiencies
- Partner with business units to redesign core workflows and standard operating procedures, embedding automation and AI into the "DNA" of daily operations
- Define, track, and sustain performance metrics (first-pass yield, customer satisfaction, etc.) to ensure realized benefits are sustained
Change Management & Culture Outcome: An AI-literate, data-driven organization with strong adoption of new tools and processes
- Drive adoption by building AI literacy, aligning leadership, and translating technical concepts into clear business outcomes
- Translate complex technical concepts into clear actionable business narratives
- Act as a trusted advisor to VP and C-suite leaders to align stakeholders and champion the transformation vision; use transparent communication to proactively address concerns, build buy-in, and foster trust, to accelerate the adoption of new processes and technologies
Requirements
- Bachelor's degree in a relevant field; MBA or other advanced degree strongly preferred
- Lean Six Sigma Black Belt certification is highly desired
- 10+ years in business transformation, operational excellence, or strategy consulting, with a track record of delivering measurable enterprise impact
- Expert knowledge of process improvement methodologies (Lean, Six Sigma, etc.) and experience leading large-scale continuous improvement initiatives
- Strong understanding of emerging technologies, especially AI/Machine Learning applications, agentic workflows, and LLMs
- Exceptional leadership skills with a strong executive presence and ability to drive change through influence across all functions and levels
- Strategic, innovative, and adaptable problem solver with an entrepreneurial spirit
- Results oriented, with a passion for continuous improvement and a commitment to delivering tangible business outcomes
- Familiarity with manufacturing, forestry, or similar industry sectors is a plus
Benefits & conditions
Health insurance, 401(k) matching, Paid time off, Vision insurance, Dental insurance, Life insurance, Employee assistance program, Disability insurance, * Medical, dental, and vision insurance
- 401(k) with company match
- Generous paid time off and holidays
- Professional development and continuing education support
- Life insurance, disability coverage, and Employee Assistance Program (EAP)