2nd Line Desktop Support / Workplace Engineers

Rsg Plc
Barrow-in-Furness, United Kingdom
12 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 40K

Job location

Barrow-in-Furness, United Kingdom

Tech stack

Microsoft Windows
BitLocker Drive Encryption
Microsoft Outlook
Microsoft Office
System Center Configuration Manager
Virtual Desktops
NT File System (NTFS)
Performance Tuning
SC Clearance
ServiceNow

Job description

We're hiring multiple Onsite Workplace Engineers to support a large, secure environment in Barrow-in-Furness (5 days onsite).

These are hands-on 2nd line roles supporting end users in a complex environment, with opportunities to specialise in VDI and endpoint security (Ivanti / IDAC).

Core experience:

  • Strong 2nd line / desktop support background
  • Windows 10/7 (build, config, registry)
  • SCCM (OS & app deployment, support)
  • Microsoft Office / Outlook / Exchange
  • ServiceNow or similar ITSM tools
  • Desktop security (BitLocker, NTFS permissions, etc.)

We're especially interested in:

VDI specialists

  • Supporting virtual desktop environments
  • Troubleshooting performance, access & stability
  • User support within virtualised desktops

Endpoint Security specialists

  • Ivanti / Device Application Control (IDAC) / Defendpoint
  • Application control & endpoint security tooling

Requirements

  • Full driving licence
  • Must be 21+ (insurance requirement)

SC Clearance eligibility required (5 years UK residency)

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