Microsoft 365 Engineer - Hybrid

Microsoft 3656 & Azure Management

• Administer and support Microsoft 365 services, including Office 365, Entra ID, Intune, Purview and Azure Virtual Desktop
• Manage and administer Entra ID, Microsoft Exchange, SharePoint Online and Microsoft Teams environments
• Manage Azure infrastructure including security and basic networking/firewall configurations

Incident, Problem & Change Management

• Pick up and resolve incidents in a timely and professional manner
• Work directly with users to diagnose and fix issues
• Feed into wider problem and change management processes to improve stability and service delivery

Patch & Systems Management

• Oversee patch management and updates for Microsoft and Windows Server environments
• Ensure systems remain compliant, secure and up-to-date

Automation & Troubleshooting

• Develop and maintain PowerShell scripts for automation and troubleshooting
• Identify, debug and resolve infrastructure issues, ensuring optimal system performance and reliability

System Administration & Security

• Maintain compliance with information security policies and best practices

Client Engagement & Support

• Provide expert guidance on Microsoft 365 and Azure solutions
• Work collaboratively to optimise and improve infrastructure performance and security
• Stay updated with the latest trends and best practices in infrastructure management and information security

This is an exciting opportunity for someone with a minimum of 3 years of hands-on experience in a 3rd line Microsoft 365 role who is ready to take the next step in their career - on an initial 3-month fixed-term contract with the potential to extend., * Minimum 5 years of hands-on experience in a 3rd line infrastructure engineer role

• Knowledge in PowerShell scripting for automation and troubleshooting
• Strong technical skills across Microsoft Office 365, Microsoft Azure, Active Directory, Entra ID and Microsoft Defender
• Proven experience in the management and administration of SharePoint Online and Microsoft Teams
• Experience with Windows Server administration and patch management
• Strong background in incident resolution and contributing to problem and change management
• Understanding of networking fundamentals, including Azure firewall management
• Knowledgeable in infrastructure monitoring tools and security processes
• Maintains up-to-date expertise in Microsoft 365 trends, technologies and best practices
• Excellent communication, user-facing engagement, and problem-solving skills

Desirable Skills & Qualifications

• A degree in Computer Science, Information Technology or a related field
• Certifications such as AZ104, AZ900, MS900 or SC900
• Awareness of Information Security Policies, vulnerability management and risk assessments
• Experience with advanced security and compliance solutions in Microsoft 365

• Hybrid Working - to support a better work-life balance
• Continuous Professional Development - is actively encouraged to maximise employee potential
• Medical Insurance - all employees are eligible for comprehensive private medical insurance cover that includes a Virtual GP Service
• Pension Scheme - to help employees plan for their future we offer a competitive pension scheme

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