GIS Systems Manager (ITSA)

• Oversees the execution and modernization of the City's Enterprise GIS environment, including the design and deployment of Portal for ArcGIS, GIS Server, and Data Store.
• Manages and maintains the core technical "engine" of the system, ensuring optimal performance and maximum uptime for all GIS infrastructure.
• Supervises technical staff engaged in administering enterprise GIS environments and producing high-level GIS deliverables.
• Administers enterprise geodatabases (SDE) and manages Microsoft SQL Server environments, including the configuration of spatial views, linked servers, and triggers.
• Facilitates and works on the integration of GIS with other City enterprise systems such as Cityworks asset management, permitting (PLL), CRM, and CAD.
• Designs and develops automation workflows using Python scripts and SQL Server Agent jobs to automate data updates and integrations between City agencies.
• Establishes and enforces GIS-specific security policies, including role-based access control and Portal security management.
• Conducts regular vulnerability assessments and manages technical security patches to ensure compliance with ITSA and City cybersecurity standards.
• Manages relationships with GIS software vendors, including oversight of the Enterprise License Agreement (ELA), license distribution, and contract renewals.
• Chairs the City's GIS Governance Team and acts as the primary technical liaison with distributed City GIS users.
• Serves as project manager for all City GIS projects, setting and enforcing project scope, schedule, costs, and quality control.
• Monitors server logs, CPU utilization, and RAM usage to provision additional resources or increase service pooling before system failure occurs.
• Engineers suitable release management procedures and provide high-level production support for web adaptors and REST APIs.
• Trains technical staff and customers on ArcGIS Enterprise technologies and advises departments on integrating GIS into future platforms.

Do you have experience in Trigonometry?, Do you have a Bachelor's degree?, * Data Utilization: Requires the ability to perform mid-level data analysis including the ability to audit, deduce, assess, conclude and appraise. Requires discretion in determining and referencing such to established criteria to define consequences and develop alternatives.

• Human Interaction: Requires the ability to provide first line supervision. Ability to persuade, convince, and train others. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations.
• Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, calibrate, tune and synchronize, and perform complex rapid adjustment on equipment, machinery and tools such as a personal computer, peripheral equipment and/or related materials used in performing essential functions.
• Verbal Aptitude: Requires the ability to utilize a variety of reference, descriptive and advisory data and information such as status reports, specifications, requisitions, technical operating manuals, procedures, and non-routine correspondence.
• Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentages; perform basic algebraic, geometric and trigonometric operations; ability to interpret descriptive statistics.
• Functional Reasoning: Requires the ability to apply principles of influence systems such as supervision, managing, leading, teaching, directing, planning, coordinating and controlling. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
• Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable.
• Environmental Factors: Tasks are regularly performed in safe and comfortable surroundings without exposure to adverse environmental conditions.
• Physical Requirements: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five (5) to ten (10) pounds, such as office supplies. Tasks may involve extended periods of time at a keyboard or workstation.
• Sensory Requirements: Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks, such as the design and review of systems.

Qualifications

A Bachelor's degree in Geography, Geographic Information Systems, Computer Science, or Information Systems Management; plus five years of geographic information systems experience which includes using ESRI (or equivalent) GIS software. OR an equivalent combination of education, training, and experience.

Preferences: Previous experience supervising subordinate staff engaged in administering Graphic Information Systems (GIS) and related projects.

Scoring Components and Their Weights Experience and Training: 100%