Windows System Administrator
Role details
Job location
Tech stack
Job description
'* Responsible for supporting the functionality and efficiency of one or more operating systems.
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Deliver second level remote hardware and software/OS support services to clients to resolve product use and multi-product/platform problems and questions relating to enterprise systems, networks and application software, as well as desktop applications.
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Perform remote installation of applications to users and servers.
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Responsible for user administration, monitoring of servers, and monitoring antivirus updates.
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Perform daily checks on servers, analyze logs.
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Conduct incident investigation. Conduct advanced troubleshooting of incidents and provide technical solutions to a wide range of difficult problems.
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Resolve well defined incidents using documented procedures.
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Execute complex changes, prepare and execute changes per implementation plans.
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Coordinate critical customer issues as well as new product and/or system implementations.
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Relay alerts and situation status information to both client and Unisys management.
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Provide referrals and/or dispatches to service providers to ensure that the client's service level and technical requirements are met.
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May prepare technical documentation and ensure that technical and customer documentation is clear, accurate and complete.
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May develop and conduct user training, technical training and orientation.
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May lead small teams on defined projects
Requirements
'* University degree or equivalent education and experience
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Minimum of 6 years domain experience
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Strong understanding of a large server environment (i.e. Windows, Unix, Linux, Mainframe)
Recommended Certifications:
VDI - CCA (Citrix),
Windows - VMware (VCP)