IT Systems Engineer

· Design, implement, configure, and provide daily support of Networking, Virtualization, and Hardware platforms in a mid-market, technology-driven environment.

· Support and system management of WAN, LAN, and Core networks

· Support and assist internal customers, external clients, as well as appropriate systems vendors to:

· conduct requirements gathering and research

· resolve issues

· ensure documentation standards and procedures for operations are in place

· actively seek and evaluate opportunities for process improvements

· Participate in on-call rotation as well as other after-hours support and maintenance activities as necessary.

· Develop automation routines to replace manual processes and increase efficiency.

· Troubleshoot complex network and application issues when escalated.

· Provide effective technical documentation to clearly communicate procedures to other IT personnel.

· Mentor team members in areas of strong functional expertise to assist with team cross-training and development.

· Complete certification training on new technologies, compliance standards, and security on an annual basis (Security+, Project+, ITIL, etc.)

Do you have experience in Technical writing?, Do you have a Associate's degree?, · 5+ years of experience as a Systems / Network Engineer or similar relevant experience

· Associates Degree in Information Systems / Computer Science preferred

· Strong knowledge of VMware and related virtualization technologies (vCenter, Hyper-V, etc.)

· Understanding of cloud solutions and associated technologies (AWS, Azure, GCP, etc.)

· Strong understanding of Microsoft Exchange

· Experience with Office 365

· Knowledge of Veeam Backup & Replication / Backup Technologies

· Knowledge of Windows scripting - PowerShell specific to Windows, VMware and VSAN

· Knowledge of Active Directory

· Thorough understanding of server and client platforms along with networking and internet fundamentals

· Understanding of VSAN, VxRail, SAN Storage technologies

· The candidate must possess strong problem solving and troubleshooting skills

· Candidate must possess strong documentation and communication skills

· The candidate must be flexible and able to adapt to a rapidly changing environment

· The candidate must have a broad range of technical skills with a strong desire to expand skillset constantly

· Must have the ability to follow established Change Control procedures to prevent unexpected interruptions to the production environment

· The candidate must possess exceptional customer service skills

· The candidate must have excellent written and verbal communication skills

· Must be able to work in a team environment and self-manage tasks

· Must be a positive, self-motivated individual who can complete goals independently

· Travel up to 10%

Pulled from the full job description

• Referral program
• Professional development assistance
• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• Retirement plan, Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment, and more.

Ascent, LLC is an Equal Opportunity Employer

Job Type: Full-time

Pay: $74,285.00 - $96,570.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development, and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient, and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey, and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast-track services that include project programming, design management, facility assessment, development and construction management, commissioning, and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency, and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service