Manager, Customer Master / MDM Platform

Are you a technical leader ready to define the future of customer data at a global scale? Trimble is looking for a visionary leader to lead the design and execution of our modern MDM ecosystem - powering trusted customer identity, clean golden records, and scalable integrations that connect our most critical systems., Trimble is building a unified Customer & Account Master platform to power a true Customer 360 view of our customers.

The Manager, Customer Master Platform leads the design, build, and operation of Trimble's Customer Identity Engine - the enterprise platform responsible for creating and maintaining a trusted, unified customer identity across all systems.

This is a technical, platform-focused leadership role accountable for the architecture, execution, and continuous evolution of our master data capabilities. This role partners closely with Trimble's Data Management Office (TDMO), which defines enterprise data standards, policies, and stewardship models.

Key Exciting Responsibilities:

Platform & Technical Leadership

• Design and implement Trimble's enterprise Customer & Account data model within the MDM platform.
• Configure and optimize match, merge, and survivorship logic.
• Maintain entity resolution frameworks (deterministic and probabilistic matching).
• Implement and maintain customer hierarchy structures (legal, commercial, operational).
• Ensure scalable architecture to support global growth and increasing data volumes.
• Lead configuration and implementation of enterprise MDM tooling (e.g., Tamr, Informatica, Reltio, Semarchy, SAP MDG, or similar).
• Ensure high availability, performance, and system reliability.
• Architect and manage integration between Customer Master and enterprise systems both upstream and downstream (CRM, ERP, Data Warehouse, IAM, etc.,)
• Design API-first and event-driven integration patterns.
• Own the end-to-end technical delivery of the Customer Master platform.

Delivery & Team Leadership

• Lead and grow a cross-functional team including architects, platform and data engineers
• Plan and execute incremental delivery using agile practices.
• Translate ambiguous business use cases into prioritized technical backlogs.
• Manage external implementation partners and vendors while retaining internal ownership.
• Establish development standards, CI/CD practices, and operational readiness.
• Manage platform upgrades, releases, and vendor engagement.
• Establish environment management (Dev/Test/Prod) and release processes.

Alignment and Business Collaboration

The role works in close partnership with TDMO (Trimble's Data Management Office) and other business stakeholders

• TDMO defines enterprise data standards, policies, stewardship models, and critical data elements.
• Customer Master implements those rules within the MDM platform and enterprise integrations.

This role does not define governance policy. It translates governance-approved standards into scalable, production-grade system capabilities.

• 7+ years of experience in building out enterprise systems, data platforms, and master data initiatives, from a hands-on prospective
• Hands-on experience with at least one enterprise MDM platform (e.g., Informatica MDM, Reltio, Semarchy, etc.).
• Strong understanding of:

• Customer domain modeling
• Match & merge strategies (deterministic + probabilistic)
• Survivorship rules
• Cross-reference & identity resolution patterns
• Account hierarchy management
• Stewardship workflows

• API-first architecture thinking & Event-driven integration (CDC, streaming, pub/sub)
• Translating enterprise data standards into executable platform rules
• Designing data quality metrics and stewardship operating models
• Managing roadmaps and agile delivery practices with evolving requirements
• Vendor and stakeholder management skills with strong collaboration
• Driving alignment with other groups and managing system boundaries effectively
• Familiar with system integrations both upstream (CRM, ERP, etc.,) and downstream (Data warehouse, IAM etc.,)
• Good people leadership and team building skills
• Strong execution leadership with the ability to identify obstacles early and ensure steady, continuous delivery against commitments

Bonus Points For

• Experience with modern cloud data platforms like Snowflake.
• Experience in large, matrixed enterprise environments.
• Exposure to AI-assisted matching or advanced entity resolution techniques.
• Exposure to data governance frameworks and stewardship operating models.

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range $122,500.00-$168,400.00

Pay Rate Type Salary

Bonus Eligible? Yes

Commission Eligible? No

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. Trimble empowers customers to drive productivity and progress with connected hardware and software solutions., At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." MDM, Master Data Management, Customer Master, Informatica, Reltio, Data Governance, Integration Engineering, Data Architecture, Customer 360, Data Modeling, API, Colorado Jobs, Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled. At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance." Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.