Solutions Engineer Advisor Senior

Elevance Health
Indianapolis, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Indianapolis, United States of America

Tech stack

Application Portfolio Management
Code Review
Databases
Monitoring of Systems
IT Management
JAD
Scrum
Information Technology
Multiplatform

Job description

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Indianapolis, IN, Mason, OH or Norfolk, VA. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Solutions Engineer Advisor Senior is responsible for programming on specific application subsets of the company's application portfolio, participating in all phases of the development and maintenance life cycle, typically for an assigned business unit or corporate department and utilizing various customer technology platforms. The position is also responsible for specific application portfolio, participating in all phases of the development and maintenance lifecycle for an assigned business unit or corporate function. This is an individual contributor role with no direct reports that must lead through influence, directing work across matrixed teams, Enterprise IT partners, and vendors to deliver business outcomes.

How you will make an impact:

  • Maintain active relationships with business stakeholders to understand needs, gather requirements, and review solution designs; facilitate large group JAD sessions as needed.
  • Submit initiative intake requests and owns review of Level of Effort (LOE) estimates; engage Enterprise IT teams (e.g., architecture, security, infrastructure, data/integration) to validate feasibility, standards, and dependencies.
  • Define application scope and objectives; supervise preparation of functional and/or technical specifications.
  • Maintain technical decision logs and ensure traceability from requirements through design, build, testing, and release artifacts.
  • Own the change request process, coordinate cross-team delivery, and develop/maintain the prioritized list of approved enhancements.
  • Lead delivery of application enhancements and projects.
  • Perform/coordinate technical design reviews and code reviews.
  • Ensure appropriate testing is completed (unit, system/integration, regression, performance as applicable) and the solution is implemented according to plan.
  • Validate non-functional requirements (performance, scalability, security, monitoring, supportability) are defined and addressed prior to implementation.
  • Drive train-level and team/Scrum-level risk and dependency management; escalate issues and propose mitigation options.
  • Coordinate technical readiness and obtain required release approvals (e.g., IT Leadership sign-off, change management/CAB, security/controls as applicable).
  • Coordinate and manage production support.
  • Own the system monitoring process.
  • Lead root cause analysis and corrective/preventive actions.
  • Monitor the spend against the budget for the portfolio/initiatives and flag variances and risks early.
  • Lead vendor evaluation and analysis.
  • Manage vendor delivery performance as applicable.
  • Contribute to application technology solution delivery and data/information planning efforts.

Requirements

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and minimum of 7 years multi-platform and/or business and technical applications; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Experience leading people, small projects and provide troubleshooting support highly preferred.
  • Multi database and/or multi language highly preferred.

Benefits & conditions

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

About the company

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

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